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October 2023 by Brandon Ringland
Not impressed at all with the level of workmanship. Paint doesn’t match, overspray everywhere including inside the car, used taillight, and they left the car more damaged than before. Paint is missing from doors and the roof just above the door now.Services: Painting
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October 2023 by Chris McIver
Took a little while to get my truck in due to how busy they are but worth the wait. Estimate was spot on in terms of cost and time to finish the work. They kept me in the loop so I knew exactly how long they'd need and I could plan around my pick up date and rental return. Awesome job all around. Thank you to their whole team.
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October 2023 by Zach W.
STAY AWAY from this business. The individual who repaired my car is either incompetent or simply did not care. The individual tore down the vehicle as he should have, but then he used damaged parts that were on the car when I was rear ended to help put it back together. The whole back seal of my trunk looked like he took a pair of pliers and tried to bend all the metal into the correct shape and then didn't even finish putting everything back together. The car had a consistent rattle that i had multiple businesses try to chase down with no luck. "Zak" told me he would take care of me and all he did was put forth a pathetic effort that is honestly embarrassing for him and the business owners. I contacted them after the fact and, of course, they disputed these claims. I then brought my car to another body shop and had them perform another review of the car and the work done... the second body shop said there was no other way to fix the damage that Fine Lines caused other than to tear it all down and redo everything. He was truly shocked and could not believe a shop would give a customer their car back in the condition it was in. Word of advice for anyone seeking a body shop... STAY AWAY!
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August 2023 by Harold Ryder
Have brought a car here 2 times and very pleased with the service. Very accommodating in scheduling repairs. A real professional business. Highly recommend for your business!
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June 2023 by Phil Robinson
Totally disappointed and dismayed by Fine Line's service! Noting that Fine Line advised a three month wait, it is obvious that they did little preparation during that time as we were originally quoted a 2 week repair which ended up taking nearly 6 weeks. Noting that the damage was restricted to two door skins for which they replaced both doors, their eventual costs doubled from the estimator's. Which considering the damage was well understood is unbelievable. Lastly, even though they had received over 75% of their fees they would still not release the car, which we were desperate for until we covered the remainder, pending us receiving the monies back from our insurance company.Oh to add insult to injury they didn't even have the decency to clean or detail the car!!Would never use or recommend ever!Service: Body & Trim
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April 2023 by Zach Wielgoszinski
Had a car "repaired" here and it was an absolute lazy-effort/hack job. The car was torn down for a full repair, they then used some of the damaged parts, and used parts (which i explicitly said not to do). I would not recommend anyone this shop to anyone who cares about the quality of their repair. My car was in pristine condition before getting rear ended and "Zak" told me he would be sure to take care of all the issues that happened. Absolutely pathetic and embarrassing for a person who considers themselves a professional. Eventually brought it to another shop who said they would have to completely redo the work as it was incredibly poor workmanship.Services: Painting
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October 2022 by Lynn Gelski
The folks there was so personable, and caring. Absolutely beautiful work on my car. I would highly recommend. Beautiful shop in a beautiful location.
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November 2021 by Carlos Marte
Patrick and Stephanie were very helpful with the repairs on my Honda Accord. They worked well with AAA insurance and sent me to Budget Car for a good deal on a rental.
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May 2021 by Alicia Ciari
Amazing highly recommend ?
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May 2021 by Donna Howard
Excellent work
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March 2021 by David Boivin
Excellent customer service and professional work. Always kept me in the loop when ordered parts were taking longer than expected to ship and provided realistic time lines. Highly recommend.Would also like to add they did in fact service my Ford truck despite other comments about them refusing.Service: Body & Trim
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January 2021 by Mark H
Great place to visit
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January 2021 by Seamus Grossman
Anyone looking to get there aluminum ford truck repaired here. Take it to ford fineline won't touch it.
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December 2020 by Amanda Panda
Great place! Great people! Highly recommend to anyone! The building is fun ! Has cars hanging out the wall and hanging off a balcony inside !!
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September 2020 by James H.
I was referred to this body shop by my Insurance Agent (USAA). Upon arriving for the appointment for the initial estimate, the expert, who may have had some sort of medical condition... or may have been highly intoxicated at 10:00-ish AM informed me they do not perform repairs for aluminum body vehicles, such as my 2019 Ford F-150. Sure would have been nice to know before hand as to not waste a week of my life. Strangely, this afternoon I received a presumably standard document in the mail from them... "Thank you for allowing us to complete an estimate on your vehicle... etc... etc... etc... "we can repair your vehicle." Not able to give them zero stars and giving one extra for the gal that tried to help me with the repair service before the drunk guy showed up.
