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November 2023 by S McLean
I love the "No-Nonsense" approach! You pay the base price, standard NH doc fees with no extra inflation, and customize accessories you actually want! Most dealerships give you a package of accessories with an inflated price and no negotiation even if you don't want those accessories. Eric Helgerson @ Grappone Honda was great to work with! I'm a customer for life, and I don't care that it takes me 2.25hrs to drive there!
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November 2023 by Deborah Loranger
After visiting other dealerships I have to say that Grappone was a pleasure to work with. No pressure! That's what I like. They didn't have to go "talk" to their manager several times to give me a great deal. I would definitely recommend them to anyone looking for a new car.
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November 2023 by T K
Great service! I love the video they do with the tech going over your vehicle. Michael Torino is a great service advisor. I feel the people here really care and go the extra mile. I look forward to coming back!
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November 2023 by Chuck LaBonte
There are lots of dealers you can work with but only one you should work with. After visiting one of the many others, I decided to check out Grappone Honda. They didn't have what I wanted but found it, brought it to the dealership and gave me all the time I needed with the car. Their " upfront pricing", no pressure policy makes it as pleasant an experience as it can be. Thanks to Erik, Emily and Brandon for all their help.
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October 2023 by Dilruba Lira
I bought my first new vehicle from them (2024 Honda Civic Hatchback EX-L). Erik Faust helped me find the vehicle I wanted all the way through and all those paperworks! It felt so easy to get the vehicle and financing! Thank you Grappone for your service!
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October 2023 by Brenda Langis
Super great experience! I’ve had some bad luck lately with my vehicle and I brought it to a private garage before Grappone. I wasn’t happy with the private business and my vehicle is 8 years old now so it’s time to take it to the “professionals.” I was blown away with the service and treatment I received and the VIDEO by the Technician was so unexpected that I can’t say enough about how great my experience was. Grappone left no question unanswered and I was and will always be more comfortable when I get any service I may need in the future at Grappone Honda. They perform repairs professionally and I’m extremely happy with my encounter with the staff and Technician here. ?
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October 2023 by Brian Murphy
Grappone did a great job with all aspects of my purchase of a 2024 CR-V. They Partnered with me on what I found important including pricing, working with partner dealers to get the right vehicle, helping with accessory selection, and more. Grappone was communicative throughout and they were conscious of my time and many parts of the purchase were handled without being at the dealership. My highest recommendation is that this is my third CR-V purchased from Grappone and I would not hesitate to buy a fourth CR-V from Grappone when I am back in the marketplace for a vehicle.
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September 2023 by Lakegirl
I would highly recommend this dealership. This was our third purchase and I have never been disappointed. Excellent cars fair prices and professional sales people who treat you with respect. Do yourself a favor and check them out. You won't be disappointed.
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August 2023 by Shaye Toupin
Heck yes I would recommend Grappone Honda! From when I first got my car in 2021 and worked with Collin to the past 72 hours working with Sandy, Stacy and my advisor Michael T! These guys went above and beyond to get me back in my car as soon as possible! Originally my car was scheduled just for an oil change (which they were able to squeeze me in despite booking out till September 5th) to things changing within 24 hours and my car needing a diagnostic done due to every warning light on! Michael went above and beyond with working with my extended warranty and checking the status of my claim and keeping in touch with me as I was in full panic. Thank you everyone who I worked with in the past 72 hours to get my car back so quickly!!!! And most of all thank you to the mechanic who worked on my car despite y’all being extremely busy! I don’t know you’re name but I hope this review makes it to your boss and they can pull my info and let you know how thankful I for you!!!!Thank you Grappone Honda for taking such good care of me and my car!!!!!!!
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August 2023 by Jennifer Welcome
Had a great experience with Eric at Grappone Honda! Super knowledgeable guy. Was able to answer all my questions no problem. He was able to get me into the car I wanted and the process was seamless!Was a great team to work with. I'd highly reccomend them to anyone looking I to getting a new or used Honda.
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August 2023 by Adam Green
Grappone Honda was able to accommodate a service appointment for me with very short notice. They were timely and professional. I really appreciated the video the technician sent me when he was going through my vehicle- It was informative and transparent. Thanks Lee and Becky!
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July 2023 by Kimberly O'Connor
We bought a new car here yesterday. Eric Helgerson was very helpful and patient with us. He messaged us frequently while waiting for our car to come in. Would 100% recommend going through him if you are looking to buy a new car.
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July 2023 by Kimberly Lemieux
We bought a new car here yesterday. Eric Helgerson was very helpful and patient with us. He messaged us frequently while waiting for our car to come in. Would 100% recommend going through him if you are looking to buy a new car.
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July 2023 by Erin L
I made an error while scheduling my appointment online and discovered when I got there that I didn't actually have an appointment. The situation was handled with kindness and understanding and I was fortunate enough that they could fit me in. Even if they couldn’t I would have returned here for the service due to how well our interaction went.
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July 2023 by Laura Driscoll
I took my car in for brakes. When I picked up my car a tire was flat. Kyle is amazing, he made sure it was fixed and I was safe to drive.Thank you Kyle and Grappone.
