Grappone Honda Service Department offers reliable and professional auto service for a variety of needs, including oil changes, tire rotations, brake pad replacements, and transmission repairs. Customers appreciate the friendly and helpful staff, who are committed to providing thorough communication and making sure clients understand the work being done. Many reviews highlight the professionalism and kindness of the technicians and service advisors, with some mentioning the willingness to offer recommendations based on budget and to prioritize work accordingly. The service is often described as fast and well-done, with customers satisfied that work is completed efficiently and at or below quoted prices. Though some customers note that appointments may not always mean immediate service, staff generally work to complete repairs in a timely manner. New clients frequently mention how pleased they are with the quality of service and look forward to future visits. Overall, Grappone Honda Service Department is known for excellent customer care, professionalism, and a welcoming environment for Honda owners needing routine maintenance or repairs.
I absolutely will give you a 5 because y'all are sooo nice. Michael worked with us the most. He kept me well informed. He went out of his way to involve my extended warranty co. I didn't like how long it took to get my car back. But I'm very happy with all the work that was done. Thank you
June 2024
I am new to the area and received great service! My technician was wonderful to work with and very thorough. Happy to have found this dealership for my future Honda services!
June 2024
Excellent service. They treat their customers very well.
