Grappone Automotive Group, a family-owned dealership since 1924, serves Manchester, Concord, and the surrounding NH areas. They offer a wide selection of new and pre-owned vehicles from Toyota, Ford, Honda, Hyundai, and Mazda, providing a transparent and low-pressure car-buying experience. Customers appreciate the friendly, helpful staff who listen and keep them updated throughout the process. The dealership’s sales team is known for being attentive and accommodating, helping customers find the right vehicle at the right price with great financing options. Many reviews highlight the excellent service provided by the service and parts teams, with staff who are friendly, detail-oriented, and eager to serve the community with integrity, kindness, and respect. The service department offers routine maintenance like oil changes and tire rotations, maintaining vehicles efficiently and professionally. Customers also value the inclusive environment and the dealership’s commitment to giving back to the local community. While some mention minor issues, such as a certified pre-owned vehicle needing re-inspection after purchase, overall experiences emphasize a seamless, respectful, and helpful process. Grappone Automotive Group's longstanding reputation is built on quality service, honest communication, and a dedicated team that makes customers feel comfortable and valued during every step of their automotive journey.
Working with Caitlyn was a Honor I asked her to get me the best price that she could. And she definitely got it for me thank you Caitlin good job
September 2025
It’s one of those few places were the staff and mechanics are people friendly and they keep you updated about what’s going on with your vehicle even if you don’t have a Toyota the service area staff maybe what you’re looking for.
August 2025
Excellent service. I had tire rotations and an oil change. They offer shuttle service up to 8 miles. Great experience.
