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October 2024 by Gary Lockwood
Denis and Heidi are the best and I highly recommend to repair and maintain even the most precious and complex watches. It is gratifying to have my watch in such capable and professional hands. I sent them a Patek split second chronometer that had rust and bent wheels and other issues. It came back beautiful and as good as Patek would do at fraction of the Patek estimate.
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October 2024 by Michael Jukich
For over 15 years now, Denis has been taking care of my Omega and keeping it in tip top shape. He is very meticulous and I would not take it anywhere else to be serviced ?
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August 2024 by Chris Calabro
Recently had an Omega Seamaster Planet Ocean dive rated watch. The problem is that Omega has a Helium valve that if you're not careful with will allow water to enter the watch. Not good. my first instinct was to call Omega and they quoted 3 months lead time to repair while at the same time telling me that if the watch is wet internally it was imperative to get it opened up and repaired. So much for that. Called Carignan and they were very helpful on the phone. Understandably busy and running out months for bench time.. But given the circumstances suggested I come right away. They took the watch in confirming the water ingress and had it back to me in shipshape within two weeks. Saved my watch and did it at less than Omega quoted. Great service very user friendly.Highly recommended.
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July 2024 by Greg Pelini
Had a 1950's LeCoulter memodate restored by Carignan Watch. They did an excellent job. Very pleased with results and have sent them 2 additional vintage watches to restore. Recommend them highly.
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April 2024 by Paul Cohen
Great people, responsive, helpful, kept me in the loop at every step of the process; Denis patiently laid out options and explained what each implicated. Restored my father's 1970s-era Heuer Autavia, I couldn't be happier with his work and the experience
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February 2024 by Aurelius W
Denis just completed a restoration of a pocket watch that my great grandfather gave to my grandfather on his 21st birthday, who passed it along to my dad, who in turn passed it along to me. It wasn’t an expensive watch, but it meant more than I can describe because of the family connection. I did a great deal of research looking for someone to trust my watch to. Finally, after doing such a significant amount of research and reading thousands of reviews and articles, I started looking at Carignan Watch and his reviews and his Facebook postings, I just had a “gut feeling” that Denis was the person I wanted to do the work. Thankfully, he examined my watch and agreed to do the restoration. Upon completion, when I received the package from their shop, I was blown away at how beautiful it looked. It was stunning! He did quite a lot of work on the movement and on the case and repairing a cracked dial. I honestly think there may only be a couple of people in the entire US who have the skills to do this level of work. I’m so very pleased with the watch and I highly recommend Denis to anyone who wants a true artist and highly skilled craftsman to work on your watch and someone who obviously love’s what he does. My dad was a carpenter who took incredible pride in his work throughout his life, and he was always so very meticulous with the small details. If he was living now, I know he would be proud to see the watch after the restoration. Thanks Denis and Heidi, it was a pleasure working on this project with you!
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February 2024 by Robert Dyer
I could not be happier with the service I received. I had a pocket watch where the cover had snapped off. Multiple jewelers and watch repair shops said it could not be repaired. Not only did they repair it, but it was done quickly and with excellent communication. Something very precious to me has been restored and I will always be grateful. I highly recommend them to anyone.
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February 2024 by Robert Franzosa
I was very pleased with the work Carignan Watch Co. did on my watch. It is a triple date moon phase watch from about the 1950s. It had a number of mechanical and cosmetic issues, and Denis was able to fix it to like-new condition. After initial work on the watch was complete, it was necessary to return it for further adjustments. That additional work (under warranty) was done promptly. Denis is clearly highly skilled in his craft, and I am happy I had him work on the watch.Denis and Heidi were great to communicate with. They always responded promptly to questions and requests, and they made every effort to make sure I was a satisfied customer.If you have an old watch that you cherish and is in need of servicing or fixing, I highly recommend that you have Carignan Watch Co. take care of it.Bob Franzosa, Glenburn, Maine
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January 2024 by John Bigelow
I've had no fewer than 17 watches worked on by Denis. The last one was a minor miracle repair. Deft, knowledgeable, talented, voluble, and friendly. Has excellent QA time built in to the repair schedule, often overlooked by other watchmakers. Give him your best watches to work on. I've thrown some merciless challenges his way, and have always been amazed at his work, and the results. Heidi, too is also superb at her job--friendly, detailed, very responsive. I feel fortunate to have met them both. From AP ultra-flat to 1930s Mido, and everything in-between.
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January 2024 by Jack Johnson
Denis refinished the dial of a early 1960s Eterna-Matic KonTiki watch that had belonged to my father and had been badly damaged by saltwater. He did a fantastic job at a reasonable price, and was very courteous and timely.
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November 2023 by Andrew Bachmann
I could not be happier with the fantastic work Denis did on my vintage Submariner. It needed a lot of TLC to get it back in order and I was afraid that it was a goner.Denis got it back like new, running and looking like a brand new watch!I would 100% recommend his work to anyone in need of bringing life back to their vintage or newer watch. He is a true professional and artist. His wife was also extremely helpful and responsive.A+++
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November 2023 by Dennis Barcz
I have a very old English fusee watch that stopped running several years ago. I feel so lucky that I found and chose Denis and Heidi at the Carignan Watch repair company. I, too, went through the "2 year wait" (I think it was closer to a year for me). Several discussions took place over the time between sending the watch and getting it back after rebuilding it. They always kept me informed, explained things fully and clearly, and answered any questions I had. There was a large wheel in the watch with a chunk broken off that had to be remade. Denis had to cut small nicks in the circumference of the new wheel which he had to cut out and make. Obviously the cuts had to be absolutely precise in size, depth, and placement. I can only imagine the tediousness of that kind of work--nick after nick. The end result of that and all their work is a beautiful silver pocket watch with no loss of character, and that now runs perfectly. Someone else has mentioned that Denis and Heidi are artists, and I whole-heartedly agree. I have no hesitation in recommending them to others.
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November 2023 by Jason Sullivan
Went in for a battery change on a Movado and walked out with an education, reverence for the shop's mastery, and guidance on how to proceed with all my time piece curiosities for years to come. Very personable and fair. Highly recommend!
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November 2023 by Kim Weeks
They did an outstanding job on my vintage Tag. Highly recommend.
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November 2023 by Soda Soda
couldn't find a time, in the middle of reorganizing, have no idea what they're doing or what they're saying..... would not recommend the future.
