Convenience Stores in Auburn, NH

4 locations found near Auburn

“I love this place but must admit my recent experience was upsetting; and makes me question where did the lost art of “customer service” go.I wanted to buy a sm. iced coffee. I later learned that their register systems won’t allow the purchase of sm. ice coffee (IT issue). Employee#1 (assuming manager) simply told the cashier to charge me for a large. When I questioned his suggestion to charge me more for less, he simply said “it’s not that much more” and began to walk off. Understood…it’s not that much more but it is a principal tenant of product pricing and not wanting to over pay. The cashier (more understanding) suggested I just get a Lg iced coffee, as Employee#1 arrogantly walked off to tend to more important things. I declined the offer b/c I honestly didn’t need/want a large and proceeded to pay the higher amount for a Sm iced coffee.Granted this is a minor complaint and the cost wasn’t that much more but my issue is in how it was handled and that the approach by staff was very dismissive.”

4.5 Superb6 Reviews

“First review of a gas station. . . Ever. This review is in regards to the convenience store and not necessarily the gas pumps. Clean and inviting, with LOTS of healthy and tasty snack options. . They sell lots of earth friendly cleaning and personal hygiene products, too. I travel a lot and while I live in NH, if I found myself at a truck stop offering similar products while I was on the road, I'd be in bliss. Apparently this is a "concept store", and in a funny location for that, in my opinion. But I hope the owners' visions are coming true with this pilot, because I think the modern gas station should take a page out of Alltown Fresh's playbook. I wouldn't take a star off for this, but when I inquired about taking photos of some products with the cashier I was told that this was "frowned upon" by corporate. I had planned to do a positive social media post. So I'm guessing the owners/the CEO are/is a little old fashioned. . I would take advantage of that type of opportunity, corporate office.”

3 Average9 Reviews

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