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April 2024 by HD S.
Just bought an elite series 2 controller today at 11 am and wanted to return the same day 5pm (SAME DAY) but they did not accept it. I wanted to return it because I found a better one at Best Buy. Idk what this company is doing for return policies but that has to be the dumbest one I have ever heard. The cashier wasn't very cool about it either pretty snappy so this blows now I have a $180 controller for no reason. Nice business GameStop
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February 2024 by Deane Courtemanche
Fantasy customer service answered all my questions with my purchases. They have moved location from tgif side over to longhorn side. The complete opposite side of complex. They down side store size but still has wide selection of game used and new.
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December 2023 by Stephen T.
Went there yesterday. 2 employees and 1 person in each line. Line didn't move in 30 minutes even with people standing there waiting getting annoyed. The girl cashier is very over informative wasting a lot of time and lost sales because several people left. I left and went to another GameStop to make the purchase. She was selling a Nintendo switch but it really shouldn't take that long. I recently bought a brand new Subaru WRX and paid cash and it didn't take as long as this Nintendo switch purchase. Lol
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September 2023 by Donna Harlow
big game stop.
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June 2023 by matthew gray
The staff here is helpful and courteous.
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April 2023 by David Blais
Store Leader David was very helpful and knowledgeable while I was trying to make a decision on a gaming system. He showed up early to open the store in a blizzard and was the only employee in the store. Great work ethic and super nice guy.
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September 2022 by INSANITY'S PLAYGROUND
Great place to find all the video games and collectibles that you need. Also the staff is fantastic! they are very smart courteous and helpful.
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August 2022 by Mike Bee
Stopped in to browse and was immediately greeted by a nice guy. The visit turned bad when I went to buy a ps3 game labeled 1.99 and I mentioned it when it was rung up for 7. She exhibited a dismissive demeanor while adjusting the price and said that the price is wrong. I never asked for the price change so I don't understand her issue. On my way out the door I advised her that there was another game labeled 1.99 in case that was an error too.... She again replied dismissively, "yuuup"....Such a weird interaction
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August 2022 by Randolph Kloos
I had purchased a brand new switch with 4 games an extra controller and I thought protection on all the games. One controller was marked new but the box was tampered with. I don't blame gamestop but the box was clearly messed with and the controller didn't have a chord with it. When I went to gamestop asking to be switched or credit so I could buy a new controller I got the run around. Then i was told I cannot switch it out and was unable to do anything. The employee even said I guess you lose out on 27 dollars. Lovely customer service I had to end up leaving the store before the conversation was over with as to not say something extraordinarily impolite infront of kids. Target is where I will buy all my future games and systems!
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May 2022 by sheena keating
Went in at 8:40, which is 20 minutes before close (which I don’t think is unreasonable), and was greeted with a “Can I help you find something real quick since I close in 20 minutes” in a very rude tone. After that interaction I automatically wanted to leave, which I did, even though I had full intention on buying something.
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May 2022 by Matthew.Mentol Erwin
Should do anniversaries I. Parking lot havs huge tent Gaming sales attracts tons Clinets
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April 2022 by MENTOL Erwin
Fine fun times ☺️ days off see you soon guys thanks, Staff 10/10 surveys!!!
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April 2022 by nat baser
Love Game Stop! My favorite place for all things gaming.
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March 2022 by Karen Corcoran
This place is so clean and organized.My son was happy to find some games here.
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February 2022 by Lyndsey Carter
The staff was all friendly, helpful and knowledgeable at my last visit to get a few last minute Christmas gifts.
