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August 2024 by Ian Johnson
Fix Auto Oak Bay did an incredible job repairing a section of my quarter panel that had rusted.
When I initially brought it in, they took a quick look, including the owner George, who made time to look at it himself. He assured me that I would not be able to tell where they replaced the section. They were extremely quick returning a quote to me.
They booked me in and had the job completed in 48 hours! Couldn't believe how fast they got it done. When I picked it up, you couldn't tell they had replaced it, it looked good as new!
They stuck to their quote, and didn't charge me a cent more. When I got in, I found it had been cleaned and freshened up.
They delivered 5 star service and went above and beyond. I can't recommend them enough.
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July 2024 by Arlene Haight
They were awesome, always kept you up to date on your vehicle, always pleasant and helpful. The absolute best in St. Stephen!!
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July 2024 by Charles Thom
It’s my second repair at Fix It Auto…hit my 2nd deer. The repairs were excellent. I could not notice where the damage had occurred. George…the owner, was easy to work with…as well as Jessica who kept me in the loop with the repairs. First class service…they had a rental vehicle waiting for me…and my vehicle had been cleaned inside and out after being repaired. Hopefully I will not hit another deer…but if I do, Fix It Auto is where I’m going for repairs.
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July 2024 by laurie jackson
Great service! Everything went so smooth. So friendly and explained everything so clear! And awesome work!
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June 2024 by Katie Chute
Fix Auto Oak Bay has gone above and beyond my expectations. George is a delight to work with explaining the details of the job and what it entails. Jessica was the sweetest, her customer service skills are amazing. She kept me updated daily and and took care of me every step of the way. The work that was done on my car looks like it just rolled out of the showroom. Highly satisfied. Thank you for such a great experience Fix Auto Oak Bay!
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June 2024 by Catherine Campbell
I had an unfortunate mishap with someone loading lumber into their truck that resulted in my car door being scuffed and scratched. I decided I needed to get this fixed as I didn’t want any reminders of what happened…..and I’ve always been very particular in the appearance of my car.
We had a very positive experience with George last year with my husbands car when he repainted the bumper after a “rough” unloading from a moving van; so I thought I would ask George if he could fix mine.
He made an appointment with me to bring it in to view it.
He said he will try his best to buff it out and could do this right away. He asked me to take a seat in the office and proceeded to work on it for about 1/2 an hour. The result was amazing and you would never know anything happened!
I asked what I owed him and he said nothing! I tried to insist, but he
was genuinely happy that I was so satisfied with what he did.
George is growing his business and realized that customer service and his reputation will be a major factor!
I would highly recommend using Oak Bay Fix Auto for any small or large repairs.
George and his office manager Jessica are both delightful people to deal with! They made my day! ?
Catherine Campbell. St. Andrews NB
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March 2024 by M Milroy
Terrific customer service and great work!
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January 2024 by Gail Walsh
Oak Bay Collision is the best! George took care of everything from arranging help with the rental car, dealing with my insurance company and explaining all the details involved to fix my car. My car came back better than I imagined! He went over and above what was expected. Thank you George! Highly recommended and would give more stars if I could.
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December 2023 by Sylvia Mcconkey
The service was impeccable and the wait was very short. I would highly recommend this business.
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December 2023 by Ashley Philip Robinson
George and crew did a fantastic job fixing my car after an animal hit. Great paint work in a nice modern shop!Highly recommend!
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November 2023 by Liv Life
Totally awesome experience!! Gheorghe handled everything so competently that I barely even noticed that my truck was in at his "spa" for a whole week until I went to pick it up. Wow!! My truck is finally restored to its former glory! It is beautiful again.The staff are all so friendly and Gheorghe is pleasant and very easy to talk to. As a woman, especially when it comes to traditionally male trades areas, I have often experienced men either talking down to me or deliberately trying to talk over my head. There was none of that with Gheorghe or the rest of his staff. He is so respectful, knowledgable and honest and he has made sure that all of his staff follow his principles. He readily spent lots of extra time explaining things and helping me to make informed, wise choices.I highly recommend that you check out Oak Bay Collision Centre before you make any choice about where to have body work repairs done. They are very reasonably priced and willing to go the extra mile to get your business and to make sure that you are a satisfied customer.
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November 2023 by Lois beekeeps
i was treated in a very professional and friendly manner by the owner george. the work on my car was excellent. looking at it you would not know it had been damaged at all. i would definitely recommend this body shop.
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November 2023 by Aaron Herrington
I was looking to get minor body work done and was looking for a place in the area. George quickly replied every time I reached out and I was able to get an appointment promptly once the problem was diagnosed. Fast, efficient and friendly. Tell your friends and support this local body shop that relies on word of mouth! I will go back when I need any body work done. They aligned my door to my liking.Service: Body & Trim
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October 2023 by Nate
My car was hit in a parking lot, took it straight to there and he went over my car in detail with me explaining how he plans on fixing. Car wasn’t there for very long it came back fixed and clean. Would definitely recommend.
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September 2023 by Brooke Johnson
If I could give more stars I truly would. Oak bay collision went out of there way to fix my car, including driving to my house to pick up a car piece I had forgotten to put in my car that another shop took off and didn't put back on. I was rear ended a couple months ago, I went to a couple different shops to do an estimate on how much it would cost to get my car fixed. I felt really out of place at the mechanics because I am a young female who knows little to nothing about cars. Oak Bay Collision truly made me feel safe and comfortable from the first moment I walked into there shop. The mechanic I was working with went above and beyond explaining to me exactly what was wrong with my car instead of just sticking me with the bill. He did an excellent job fixing my car giving me a good price and fixing it within the day.Services: Painting