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March 2024 by skilledweave
Always enjoy my visits to savages bike shop staff are very educated and always give me the best advice . I’ve spent hrs just talking bikes , learning and obtaining knowledge. I’d highly recommend savages for all your bike needs .
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October 2023 by Nathan Bruno
I purchased my bike from Savage's in Spring of '22, and received fantastic customer-facing service each time I entered the shop since.However, the two times I brought it in for service and warranty work, I soon felt disappointed in the quality. My last visit, I had warranty work done for my front suspension: I received my serviced bike with the front caliper loose, front and back tires half-deflated(why?), and a new, albeit scratched, front lower. Only once I was near home was I able to troubleshoot the rattling caliper.Silver lining: I learned the need to align the caliper before tightening.
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August 2023 by Ben Reece
David and Will let me come in and use their tools to work on my own bike while offering me great advice. Super nice guys, super great shop.
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August 2023 by Gabriel Kahan
Came in with some questions about my bike as an amateur cyclist, and David helped me with everything I needed and ensured I left more knowledgeable than when I arrived. Very welcoming atmosphere.
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August 2023 by Matthew Everett
Great service. Little guy went in to find a new ride and the care and information provided was great. Thanks so much great to support local and get such great help in return. Thanks.
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May 2023 by Adam Jardine
Bought a new bike here yesterday, wide range of selections and the staff were incredibly helpful.
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December 2022 by Oliver Crossman
Always great costumer service as soon as you walk in the door. There is always someone ready and happy to serve you for any bike needs, and if you aren’t sure on what exactly you are looking for the staff are engaging in conversation and find answers to any questions you have. Not to mention, they can’t be beat on quality. All repairs and items sold in store are sturdy and reliable parts. At the end of the day you don’t want to have your bike spend more time in the shop then on the road.These guys make sure that your bike is ready to go day in and day out!! Can’t thank them enough for their services and hospitality!
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December 2022 by Recon Aerial
Outstanding service and pricing, what's more to say~?! I assure you, any purchase made through Matt and team will be well supported. Business owner to business owner Matt, nice job!
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October 2022 by Steve Johnson
My wife and I rented ebikes for the day and were dazzled by their customer service. We were tourists and new in town. Matt provided 2 nice ebikes and marked up a map on where to ride and a lunch stop. They really made our day a pleasure.
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October 2022 by Colleen Krushelinski
I highly recommend Savages. They made sure I was satisfied with my purchase and that I got the best bike for me. Thanks!!!
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September 2022 by Cameron Train
While driving across the country my MTBs crank set gave out. Stopped by savages on my way to my next campsite, they had a new bottom bracket and crankset in for me in under two hours, awesome service. Very happy customer? cool shirts too!
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August 2022 by Allison Rusin
Such friendly folks! They dealt with all of my very janky bike issues with minimal judgement and at an exceptional price. Was able to roll away much happier (and safer) while having to listen to far fewer random clicking sounds
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August 2022 by Andrew S
Great place for ebike rental. Profesional staff and service. Bikes were great - we had a small issue but once I brought it up to James he took great care of us with his excellent customer service skills. Highly recommended.
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July 2022 by Deepak Giri
Staff is good and friendly and I have overall liked the experience every time I have been in there. I just visited yesterday and had some questions calmly answered about bike racks.So when I bought by bike last year, I was told that I can get one free tune-up every year. Keeping that in mind, I visited and left my bike there yesterday for a general tune-up, not really any major problems (just a slight adjustment was needed in some chain angle), because I knew I can get it done for free once a year and it's probably a good idea to maybe just have some greasing done. Then I went to pick it up today (after they called me) and assumed I'll not be paying anything. However, to my surprise, the guy who delivered my bike asked me to pay some $$s for the work done. I countered, saying I have one complimentary service per year, but he said it's not the case, "it's only for the first year". What??? No! That's not what I was told when you sold me the bike.Please note - the guy was nice, he said it's only been 14 months so he can let me go this time and I appreciate that. However, that's just not fair.Is it only me or anyone else was promised the annual free tune-up too?
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July 2022 by Remain Profane (Spencer Dennison)
Bought a bike from them when I first moved to Fredericton as a primary means of transport, they kept it in excellent working condition free of charge and it’s still running just fine. THE place for bikes in New Brunswick.
