“I was a bit hesitant about visiting this store after reading the reviews. However, I bit the bullet and went; I had a very pleasant experience and bought a new phone.
What I will say is that consideration needs to be given to the length of time that it would take to buy these types of products, as customers will have questions and different considerations in choosing their final option.
I estimated about 20 minutes minimum; therefore if you visit the store and all the associates are engaged, and there is a cue, the wait time could be a bit.
When I went there were 3 customers and 3 associates, I waited about 15 minutes and once it was my turn, I found that the associate who dealt with me (a guy - wish I got his name) was very professional, knowledgeable and courteous.
I would therefore recommend.”
8:30AM - 5PM
624 Salisbury Rd, Moncton“Great customer service, fast and efficient. Friendly staff. I have absolutely nothing bad to say at all. Answered any questions I had accurately, install of the car starter works as promised. In fact, I have another vehicle going in for one in a few days.”
“Such a huge variety of phone cases and some iconic gaming branded gadgets. Also, I have to commend the quality of service I have experienced each time I've visited this place. Great staff..”
10AM - 5PM
62 Wyse St, Moncton“We have been loyal customers of SOUNDS FANTASTIC both in Sussex and Moncton; Both Georgio and Steve know their products thoroughly. By times when we needed advice they were the go to guys!!! We purchased our second T.V from them recently and not only do they service what they sell, they are approachable, engaging and without condition CUSTOMER-FOCUSSED...BRAVO. We would highly recommend to the general public to buy from them. A top flight store on so many levels. We cannot say enough good things about them.”
10AM - 8PM
50 Plaza Blvd, Moncton“I bought a pre-built pc and it was having connection issues (assuming it was a hardware issue) I brought it back hoping for a return or exchange. They very kindly exchanged it for a different pc and it has been working wonders. No issues with it!! Ask for Remi, very knowledgeable and friendly employee!! Thank you guys!!”
“We dealt with Andrew the manager at the Champlain mall location in Dieppe NB. He was amazing explaining everything so we understood what we were getting. He made sure we got all the discounts and promotions available. We switched everything from Roger's to Bell because of his excellent service.”