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January 2024 by Jordan Buck
Most traumatizing veterinary office I’ve ever been to, out of about a dozen. The doctor needs to retire or hire more help, they keep you waiting for HOURS after your appointment time regardless of what you’re there for. I saw an animal control employee wait for three hours to have a dog in his care treated, only to be told he needed to reschedule. It was a gross misuse of government resources, wasting his time like that.They are incredibly rough with injections, to take a simple blood test they were sawing the needle back and forth trying to find the vein. Had to puncture the cat multiple times in multiple legs. The poor thing was crying and wailing, and they were just manhandling her.My cat was being treated for bladder crystals, the office was insanely overbooked, animals and owners piled up on top of each other. We waited for two hours in the lobby, they had my cat behind the scenes for another two hours, and in the end she was handed to me over the desk by a vet tech like a bag of groceries, completely soaked in her own urine, while the tech was saying “we couldn’t get her to pee for a urine sample.” Cat was literally soaked in urine, they couldn’t even be bothered to rinse her off. Avoid this place. Blue Lake Animal Care Center treats animals with dignity and respect, they have more than one doctor, they aren’t overbooked 100% of the time, and your appointment will actually begin when it’s supposed to—not hours later.
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January 2024 by James Pepper
Love this place ! Thank you Dr. Kelly and STAFF! Toby and I sure appreciate you all! James and Toby P.
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January 2024 by Tori Ellen
Wow. So happy to find a vet in Tahoe that ACTUALLY LOVES THE PETS. And sets his prices super low for all visits. Best in the whole Tahoe are. He is super knowledgeable and patient and helpful. And his staff is amazing. Special thanks to November. She is the best dental provider for dogs and cat ever!!! So kind and reasonably priced thank you to the WHOLE TEAM. Seriously Sammi girl is doing so much better. Def a highly recommended Vet. I cannot thank y'all enough ?❤️???
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December 2023 by Amy Nelson
I live right across the street and have been trying to get an appointment for months. I have left messages and have never gotten a call back. I wish they would just say they are not taking new patients. My neighbor said they do not respect your time and other reviews have confirmed that. I waited on hold for 30 min today and decided to get help at sierra vet since they took my call
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December 2023 by Zona Mlakar
Dr. Kelly is as awesome as they come!! Tried everything to save my old boy, never once mentioning euthanasia. He has a price book that hasnt been updated since the 90s., and the whole dtaff is awesome!!
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November 2023 by Rowena
Kind, warm friendly staff. Dr Kelly is the best.
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October 2023 by Laura Wilson
Front desk staff was amazing when I made my dogs 1st appointment, can't wait to get there and meet with the Vet for Miley's surgery in October!!
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August 2023 by KK Yo
Carl is the most compassionate veterinarian I have ever known. He not only treats each creature he meets with love & compassion but the human escorts of these creatures with kindness & compassion too. You can’t go wrong.❤️??
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August 2023 by Bonnie Bee
The Vet actually knows whats he's doing and isnt a ripoff. Hes cocky but rightfully so. No joke. I cant over state how much I recommend this place.
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August 2023 by Jdanielle Santana
Dr Kelly and his staff are amazing people, saved my dog and were loving and cared
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June 2023 by Julia Sewill
Best veterinarian and great staff.They took great care of my cats Audie and Billy.
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June 2023 by Anthony S
This is being generous. Tahoe is the absolute worst if you have an animal emergency and this animal hospital amplified that sentiment.We had an emergency and they literally said they could not take our pet because we were not a patient with them. Such compassion. I have never dealt with a place that would not take an emergency situation because someone was not a patient. Take that how you will as it was exactly how things went. If a veterinarian will do that, how much do they really care about your animal? Anyone who thinks actions like this is normal is no better. It is not and should not be considered so.
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June 2023 by Anna Shay
I love Dr Kelly and his wonderful staff he treats my dog like he is his own. So incredibly grateful for this beautiful intuitive veterinarian and his loving staff
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April 2023 by jen d
There are several vets to choose from but I like the care and attention that the Dr gives my little guy here. His front desk staff are kind, friendly and knowledgeable. I’m happy to bring my dog here. Thank you for your great service!!
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March 2023 by Josh Rutherdale
Carl is the best. Love ❤️ his whole team! They are there for the pets, bet they also are great at being there for you!
