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July 2024 by Amethyst Murphy (MsWorldNV)
Went down to replace the battery in the Chevy Impala. Met with associate Warren, he was kind generous and very knowledgeable. He went above and beyond to help me out. He even let me borrow some tools. He deserves a raise. A+++ customer service. If all auto parts representatives were modelled after Warren the world would be a better place.
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May 2024 by Neal Walker
I had two batteries that were in questionable condition. The Sun Valley Autozone store checked them out for me and confirmed that they were both bad. Warren was very nice and helpful.
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May 2024 by Jared Paull
This store is goofy as can be. Please avoid going here for anything minor. I needed some windshield wipers and was in the area so I figured, why not?? The guy who sold me a set of front windshield wipers didn’t measure for the passenger side which was supposed to be smaller. No worries, I’m a patient guy. They quickly swapped out that passenger blade for correct size and said I was owed some cash back for the difference. Nice, right?? Not really, the manager took over and when I went to go show him my receipt he said I wasn’t owed any money back and everything was squared away. When I asked why did his employee say I was owed money his response was “because he’s new.” I should’ve just went to my mechanic instead. Waste of time and money. Btw, the passenger blade was not priced the same at all.
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April 2024 by Lesley Gonzalez
Honestly very friendly staff! As someone who hardly knows anything about a car except driving it, I find it difficult finding a place that wouldn’t look at me weird when I do have questions. I’ve been here twice already and both times I left well informed. I got helped by an older gentleman named Lawrence and he explained to me the best options for what I was looking for. Very fast and super easy to understand. I also got helped by a friendly lady named Teresa H. She was also very helpful and nice. This place is full of helpful and friendly employees who are willing to actually talk and help you out!!
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April 2024 by Gabriel Franco
Excellent parts
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April 2024 by Dennis Sommerhalder
My go to for everything I need. Amazing staff
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February 2024 by The Fulkersons
The store manager at the Sun Valley store is horrible! We went to exchange a bad battery that left us stranded 2 days in a row. We replaced the alternator and the battery destroyed the new alternator. We went in for the 3rd time in two days and again he treated us very poorly and said what happened when I replace the battery and you still are having the problem. We left and won’t be back.
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February 2024 by Troy Westgate
Very helpful staff
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December 2023 by Carla Bechdolt
My battery went bad but luckily enough it was still under warranty. What was even better? Gabby ( sorry about shortening your name. Spelling it correctly was my concern) rocked it and installed it even. Above and beyond! Thank you!!!!
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December 2023 by BilSab
Both employees were awesome! They were helpful, attentive, and serviceable. Ready and willing to help. Lawrence went above and beyond for what I needed help with and was incredibly kind. Thank you!
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December 2023 by Rene Flores
Gabrielle Hernandez the best
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December 2023 by Ted Bingham
Staff not very knowledgeable, they are friendly however, needed to go elsewhere for parts for my 2020 gmc 2500 diesel.
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November 2023 by Silvia B
Both employees were awesome! They were helpful, attentive, and serviceable. Ready and willing to help. Lawrence went above and beyond for what I needed help with and was incredibly kind. Thank you!
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August 2023 by Matthew Aney
The first review of two stars was from 5 or so years ago. There is much better crew on site now!!!! You can actually get helped. the crew is knowledgeable and friendly.
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August 2023 by SallyAnn Walvatne
Had what we needed
