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December 2023 by Brittany Wonder
It took 3 weeks to get a mail key, then after they stuffed my mailbox with junk mail and the old tenants mail, took all of my mail to the post office without notification and even after we picked it up, returned the mail that wasn't ours and told them to deliver our mail to our box, they yet to begin to deliver my mail again and are still holding it at the office. They also don't answer the phone. Guess I have a inconvenient stop I have to find time for today.Update: so I still haven't been getting all of my mail. There's a huge chunk missing which I'm assuming is the stuff they held on to and just never delivered. They also turn the phone line off way before the office closes. I'm not sure if it's due to understaffing or just laziness but it's really frustrating. This is the worst post office I literally have ever dealt with
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September 2023 by Karolina S (Lena S)
Honestly, not sure if it’s new management or new employees, but this the only nice and helpful and efficient USPS around sparks/reno. They go above and beyond.
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September 2023 by Rei Ellis
The carriers are lazy. Anytime I order something from Amazon, even the smallest of items, they never leave notes and doesn't deliver at all but say "attempted delivery". I've stood outside waiting many different times and never seen them try to deliver anything.
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August 2023 by Christian J.
I always go to this post office to drop off my Depop packages for shipping. The workers here always help me with everything I need and it's always a very quick visit. My parcels always arrive to my clients on time. I've only ever gone to this post office, but I always enjoy coming here.
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August 2023 by James Press (Bageena)
I guess answering the phone is to much trouble to ask. Even though my taxes are keeping them all employed.
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May 2023 by Blue Rose
Able to print labels and get things in the mail. So happy that it's open and the place is super clean.
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April 2023 by carlos daugh
i had the right packages and tripled checked my tracking thank you
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April 2023 by Nathan LaPine
Had to get my mail keys for my new apartment and had to go over here to get them, it's been well over a couple of weeks and they haven't started on the keys yet, I asked them how long it's gonna be and they couldn't give me a answer, my only guess is that there severely understaffed
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February 2023 by Michelle 2001
I don't know why the reviews are so low, I moved from AZ ? last year and since then this is probably my favorite USPS location to go to the employees are so friendly, helpful and attentive. Yeah?♀️ it can get busy, but otherwise everyone is always nice, honest and knowledgeable. When the line gets long it moves right along, I've never stopped by here thinking that it took long to get done. Only hiccup was their website to leave a review I was prompted to setup a survey monkey account rather and asking for my receipt details. Nonetheless, the Asian employee is my favorite, she's always happy ? when I stop by her window!
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December 2022 by Melanie Montero
My Country tis of thee, they've been so sweet to me.
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August 2022 by Ludwing Orellana Juarez
Open on Saturdays please for the love of god or maybe close a little later or open earlier this is not a convenient time for anyone to pick up mail
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June 2022 by Brian Remmerde
Fast, just dropped off a box and got my receipt, the man who helped was very nice and helpful.
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May 2022 by Dedleh Aunty-fa
I usually dont have too bad of a time at this location, lines are usually long but every PO has this issue. One postmaster at the service counter, Flor, needs a different job OR some sensitivity training and or medication She was VERY RUDE and impatient! She acted like she was doing me a FAVOR by just doing her job. Another customer I was in line with also said the FLOR is always like this and very rude/not really helpful. Im try hoping she gets the help she needs or she STOPS workinf with customers. Id hate to be her coworker.
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April 2022 by Kathryn Mckibben
I usually dont have too bad of a time at this location, lines are usually long but every PO has this issue. One postmaster at the service counter, Flor, needs a different job OR some sensitivity training and or medication She was VERY RUDE and impatient! She acted like she was doing me a FAVOR by just doing her job. Another customer I was in line with also said the FLOR is always like this and very rude/not really helpful. Im try hoping she gets the help she needs or she STOPS workinf with customers. Id hate to be her coworker.
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April 2022 by Juana Alvarez
I got a package back in July of 21 and they still haven't found it, they keep telling me they will give me a call I've gone back 4 times and no call has been received and still no package, but their PO Box payment keeps going up and up. Money lost and no package, funny thing is that my package was put inside my po Box and taken out and they don't have an explanation for it nor where my package is a.