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December 2023 by Carlsbad Creeper
Perfect repair to my cracked Screen of my Samsung S22 Ultra. Completed in under the time quoted. Quality place and nice people. I am impressed and that is not something that happens too often.
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December 2023 by Mary Cody
Very helpful, efficient staff. Quick battery repair/replace, quality parts. I got a genuine Apple replacement battery. I am completely satisfied. Highly recommend.
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November 2023 by Jenna Fullmer
This business has been a saving grace for my husband's phone. They give you the ability to set up an appointment online. They are fast and will save you so much money fixing what you thought can not be fixed.
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October 2023 by 775 Vapes
Best place in town. Fast, friendly, knowledgeable, and literally just the best! I love that this place is family owed and they all work together. They truly care about customer service and they will do whatever it takes to make any situation right for you. Very reasonable solutions guaranteed. This place always have my screen and other accessories in-stock for my phone, even tho I have a old galaxy S10+. Thank you guys for being the best repair store in town!
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October 2023 by Chris Kelly
Service itself was fine, was able to walk in and have my screen repaired in 2 hours. Staff was friendly, but didn't quote the price at the beginning, I assumed it would be about 100 bucks, but turned out to be about $340. I should have asked, but damn that was a shock, almost half the price of the phone. The other reason for the lower rating is that after the service, I've been bombarded with texts and emails to review them. I wasn't planning on making a review, but I'm hoping this will get them to stop. For the love of god, stop contacting me.
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October 2023 by Pete Malys
They handled all the warranty check on my repair. Did the repair in a timely manner. I had one small issue after picking my phone up, called them, and took it back to be fixed/calibrated. They were great to work with, so definitely go back if needed, hopefully it isn't.
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September 2023 by Jose Chavez
Did an awesome job with my screen replacement. Phone feels as it did when it was new. Will definitely go back to them as many times as needed in the future.
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September 2023 by Zachary North
Ailene was awesome. Best service I've ever had at any phone store. Period. 100% worth it and made it super easy.
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August 2023 by Rich Jolly
This place is top notch. With all the money that I spent on my phone, it's nice to have uBreakiFix there to fix my phone under insurance. They are quick & responsive and they can help you walk through what you need to do to get your insurance to cover a repair. I had a broken screen and needed to get back to work fast as this was for my work phone and I couldn't just leave it there for days on end. They got it fixed very quickly and I was able to pick it up in a timely manner. I was helped by both Mike and Arlene who are excellent employees. I have been here before for my young daughter's phone when she has broken her screen a couple of times and they were always there to help. Their knowledge is amazing and their level of customer service is second to none! I highly recommend them.
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August 2023 by Richard J.
This place is top notch. With all the money that I spent on my phone, it's nice to have uBreakiFix there to fix my phone under insurance. They are quick & responsive and they can help you walk through what you need to do to get your insurance to cover a repair. I had a broken screen and needed to get back to work fast as this was for my work phone and I couldn't just leave it there for days on end. They got it fixed very quickly and I was able to pick it up in a timely manner. I was helped by both Mike and Arlene who are excellent employees. I have been here before for my young daughter's phone when she has broken her screen a couple of times and they were always there to help. Their knowledge is amazing and their level of customer service is second to none! I highly recommend them.
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August 2023 by San Guida
Arlene was amazing! She took care of my phone and did a great job. (Pixel 7 screen replacement). Her customer service skills are really good, you guys are lucky to have her.Originally I went to the other store in Reno (#1) which booked my appointment last minute without having the part, and of course when I got there they told me they cannot get the repair done on time. I think the appointment system should know if the part is available or not and should not take appointment as at last minute if they're not able to accommodate. (I drove 45 miles to get here to be turned around).But luckily I was sent to the other store and got an excellent service.
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August 2023 by Greg Sadler
Absolutely incredible service! Phone is as good as new. Mike and Arlene were wonderful. I can't believe how fast my phone was fixed.
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July 2023 by Robert Reynolds
Charley and his staff were absolutely amazing. I walked in worried about my phone screen and they reassured me It could probably be fixed. Charley was able to fix my phone within 45 minutes. Excellent customer service and super friendly. Thank you all very much.
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July 2023 by Tymon L. Dozier
Great place to get your devices fixed! Especially if you have insurance for your phone! I walked in and out with a new screen for my phone within less than 2 hours! And my phone screen looks just like i bought the phone. Thank you Espi/Arlene for your excellent customer service and care with my phone!
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July 2023 by Mike W.
My phone wasn't working and my carrier sent me here for insurance work. These folks were fast and friendly! Highly recommended.