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February 2024 by Julie Roberts (Jewels Aradia)
It is horrifically overpriced for what it is. Landscaping improved but it took over 8 weeks of contacting the leasing office and making maintenance requests before gardeners finally fixed broken sprinklers and cleared away four foot high weeds and several dead bushes from the front of my apartment. What a view and allergy nightmare that was! Also, several amenities do not work. Clubhouse was being remodeled and was not useable for 10 out of 12 months of my lease - so no community space, no bbqs, no coffee bar, no tanning beds. I have a physical job and the main reason I moved here was to have access to a hot tub to help sore muscles. Much of the appeal was the idea of having access to a heated pool and hot tub year round. Well...the hot tub broke over the summer and never was repaired even after several maintenance requests and inquiries. In the fall the staff stopped responding to my inquiries as to when it will be repaired. Now It's 7 months later....still broken. And check this out.... in the lease they say the amenties are a 'priviledge' and are not part of the rent, so they basically reserve the right to keep them broken if they don't feel like spending money fixing them and the tenants have zero recourse. I would not recommend this place.
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February 2024 by David D
It's OK, previous manager much more responsive but the current management is adequate.Maintaining is quite responsive. Though the appliances break more than I'd hope for.Place is dated (1980-90's appliances) and overpriced but functional.However, upon move out apparently they didnt get a mailing address and there was a 100$ charge I don't know what it's for but has appeared on my credit report from what is apparently their lapdog collections agency.Would have preferred a chance to discuss what this was for. Poor form.
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February 2024 by Tony Gamez
Friendly and helpful nice quite place to live
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February 2024 by Micheal
I like living here, it's quiet, and the complex is usually in good shape.
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February 2024 by Diana Falco
Alyssa is so sweet, helpful, kind. Thank you for your help.
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February 2024 by Gem Villamor
OMG!!! This place to me is so Beautiful! But unfortunately me being a single mother of two can’t afford to live in these apartments. They have so many amenities and just outside the property has a small park with a playground. Too bad it’s not in the range of my budget. Oh and the staff Elivia was super friendly. Thank you so much for your time.
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February 2024 by Verônica Alvim
This review is for the tour of the premises only. The employee was super helpful and answered all of our questions. The only downside was not being able the visit the unit we actually wanted to rent. The grounds were pretty well kept, the clubhouse had been renovated recently and looked really modern. The paint job in the apartment seemed to be very well done, no "landlord special" on the unit we visited. Overall it was a very pleasant visit, the employee didn't rush us at any point, allowing us to look at the unit thoroughly.
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January 2024 by Lloyd Waddell
Maintenance Fixed our issue and did it in a prompt manner. I appreciate their work. Sincerely Lloyd Waddell.
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January 2024 by Chonita Harris
Courteous tour.
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January 2024 by Maria Garcia
Wonderful
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January 2024 by Lisa Stephens
A place to call home!I love this place relaxing and I want to come home!The office staff is excellent and friendly!This place is older but loved and well cared for!Thanks for fixing our stairwell light so quickly!
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December 2023 by Kassy Johnson
Beautiful apartments, friendly staff and the application process was fast and easy.
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November 2023 by Dominique
Lived here for about 6 month and the apartment itself is very nice but ours is extremely out dated. Online they show upgrades with smart thermostat, updated washer/dryer, dishwasher, faucets/mirrors etc. It doesn’t ruin the experience I just wish it was a bit nicer for the price range of 2,060$ a month for a two bedroom 2 bathroom apartment. If you see the discount prices I would recommend hoping on it. It well worth the discount rate!In regard to the office, they have an application they recommend downloading for updates and they were doing it for a while, sending notification for updates in regard to the property but they stopped using it. Wish I had a bit more communication from the office.
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November 2023 by Shmee Shmuu
Housing is expensive, and gym and pool are not year around, I've had to get a membership because the gym is closed to frequently. Beautiful area, beautiful place to live, landscapers are constantly working to keep it clean, but I'm a night shift person so it gets noisy.
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November 2023 by Sarah Roberts
Avoid this place at all costs.The apartments themselves are poorly maintained and there are regular break-ins in the parking lot. The amenities were terrible, the "fitness center" had next to no lighting and very old, worn out equipment. The pool was closed at least twice a week throughout the summer months we lived there. The carpets were damaged, the kitchen sink always ran hot water, it would never run cold and the thermostat also did not work.They also upcharge $20-$30/month for the Spectrum internet + TV service they require that you get as a part of your lease but do not have any of those services set up when you move in, you have to go to the Spectrum store and get all the equipment and set it up yourself even though its supposedly set up through the apartment management group. While we were tenants, whenever we tried calling the office during their stated regular office hours they would never answer. When we would pay charges we owed in the office, they refused to provide proof of payments stating that their "printer was broken" and promised they would provide an electronic copy of proof of payment that was never provided even after repeatedly being asked.When we moved out, we got a statement showing we owed >$200 than what I had documentation showing we actually owed. To add to this, management refused to provide an itemized breakdown of these charges and prior to us even getting a final statement they transferred our account to a third party debt collection agency. Them immediately going to debt collection affected our credit and made it much more challenging to get everything resolved. When we repeatedly tried to call management about these charges, they would never answer and never return our messages. We then emailed them full written documentation showing their supposed charges were bogus and they responded very inconsistently with vague and brief explanations. Again, this was all within three weeks of us moving out so why they decided to go to a debt collector that quickly makes absolutely no sense. We paid our rent on time every month and have never had these kinds of issues with previous landlords.Bottom line: management is extremely inept, unprofessional and impossible to get ahold of, subpar safety standards for the whole property and horrible amenities. Would never rent from them again. Do yourself a favor and look elsewhere.
