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January 2024 by sharon t.
I went thru the car wash today as the car was filthy from the recent snow melt on the road. I really like how convenient it is to run thru their car wash, but as usual there's a spot on the hood that always seems to get missed. Also the back of the car never gets clean. Today despite the cars being really dirty the person at the beginning of the tunnel was just using a pressure hose to squirt the car instead of using the brush. I'll continue to use them because it's convenient but don't think that your car is really going to get clean.
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January 2024 by George G.
$13 car wash and the entire rear end wasn't even touched. The two people at the entrance didn't even use a brush for the front or back of my new Toyota 4Runner, just sprayed with a hose. Terrible experience and will never come here again. Same experience at the Pyramid Hiway car wash, but at least they used brushes on the front and rear.
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December 2023 by Jessica C.
Been here twice, if you want a fast cheap car wash ($10 so for the cheapest) this is it! Plus there are 2 other levels of washes/ memberships. Bring your own towels and free vacuums.It gets the job done.
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December 2023 by David Streeter
Just like most drag-thru car washes, you will have to clean the bugs off the front of your vehicle b4hand because the brushes won't get it done. My F-150 had lots of bugs still attached. My biggest beef with this car wash was was the music played by the staff. I drove up to pay and was greeted with Rap music. Then after the wash, I parked in the vacuum area and had to endure more Rap. What's ironic are the posted signs on every stall post warning "No Loud Music". Unless it's provided by the car wash? Hmmm.
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December 2023 by Mike James
Priced at $10, fast, and cleaned my car well. Will be a regular as long as the price stays at $10.
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November 2023 by EJ Renteria Cruz
Paid for the year for the best tier wash and Everytime I come, it’s convenient, but the employee lack in service , we have to run the wash at least 2 times per I get a decent pre scrub. You would imagine for the price a person pays for a service that you would get decent quality, and this is a great location to be having to deal with the service they’ll service here , when asked about a refund on the membership we were told that the couldn’t receive any . So we’re left with pre washing at home or another self service. This location and the pyramid location need to step up the service .
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October 2023 by B Thompson
Not a good car wash for $17.00 car still has grime on rims paint and windshield. If you need a quick rinse this might be your place or you wash your car everyday but for a through it is Not.50% of the vacuum don't work or do the blowers
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October 2023 by Puddle
This car wash is by far the worst carwash I have ever been too. Not only is it incredibly unprofessional but the staff and managers are some of the rudest people I’ve ever met. I wouldn’t recommend this carwash to my worst enemy!!!
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September 2023 by BayArea S.
The car washes I usually go through are about 10 to 12 dollars... I went through this one... noe one was around... I was looking at the options.. Kind of have to figure out which option you want...lets just say for my first time being here... it's not the clearest board to read. I chose the top one which I usually do... but this one was double... 20.00. My windows aren't clean the back of my sedan isn't clean... I thought since they had 2 workers scrubbing in the beginning it would be better.. or worth double the price... nope.. wastw of money... and half way through I thought I got stuck... everything just stopped and then like 2 minutes later pushed me through...not a good experience.
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September 2023 by Alison Chairez
I enjoy washing my car here. It’s always available. In the beginning I had a bad experience, but they have improved a lot. It’s not short people friendly, but I’m still able to vacuum when I’m on my tip toes to reach the hard to reach vacuums. They have great perks for being a regular.
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September 2023 by Money Over Men
I love this car wash. But the employees don't seem to like working there. Every month, there's new people.
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September 2023 by Judith G.
This is a convenient, clean and spacious place to get your car washed (drive-through). Then drive to the other side of the parking lot to the self serve drying and vacuuming area.The workers are friendly and helpful. The price is right with discounts ( or free) with oil changes or other engine services availability.
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August 2023 by kate b.
Yesterday I went with my partner to wash his car and we didn't even get the wash done. Due to us being ignore by the staff in the office. They were more into their things . We were completely ignored, we ended up having to turn around and leave. Tragic. We went when they opened and it was good. Now we won't be going back. Beware.
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July 2023 by Kelly S.
Surf is a decent car wash when you are looking for something affordable and quick! We are regulars at the buggy wash but prices since have gone up and the time you spend there is crazy! We normally visit Surf in south Reno but now that Sparks at Legends is open we seem to visit here more. We still prefer this location over the one on pyramid. This is a newer location and everything seems to work better and staff has always been friendly. We used to have a monthly subscription and sitting here thinking we should have never cancelled. Get er clean!
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July 2023 by shane hinshaw
I will leave an honest review from start to finish.I have never been through this car wash and someone I used to work with recommended I give it a try.I signed up online this morning for the monthly extreme subscription (7/24/2023) and came into the furthest left lane. I showed the barcode to the attendance and he stated he didn't even know that subscription services could be purchased online. Once he scanned my barcode, I asked for the windshield sticker and he said that I didn't need one. I showed him the email, and he said "oh I guess I can turn the online code into a sticker?!?" He also stated that I should get all the extra items that would come with that particular subscription, but did not have everything out. Not a big deal as I only wanted the wash and vacuum this time through. As I proceeded to the wash, the guy and girl that guide me in thoroughly scrubbed the outside from front to back in the short amount of time that they had before I went in. The vacuums were great. Didn't have to put a whole lot of effort into cleaning all the dog hair from my seats and floorboards.I only leave a 4 star review because of the guy at the front. Maybe he was new and this was a training issue? Or maybe he just wasn't fully awake since it was only 7:30 a.m.? I would put my money on poor training being that I am in management myself and if anyone employee doesn't know their job 100%, it comes back as a training issue.This issue is not enough to not make me want to come back. I will be back at least once a week with my vehicle.
