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February 2024 by Rick Jonah (RJonah)
I'm still deciding. We got off to a rocky start but they appear to be redeeming themselves.I will update this upon completion of the work. Fingers crossed.
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January 2024 by Xochie Aranda
Friendly and very professional
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January 2024 by susan schwartz
Great service
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December 2023 by Bill Hupp
Quality body shop and fair price
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October 2023 by Jessica C
We went with this body shop based on reviews, only to be disappointed as our experience has been short of satisfactory. First are final invoice came back double what the quote was, while I understand that there may be more damage than meets the eye on initial assessment, that margin shouldn't vary that much- especially since this was minor- a car hit mine in a parking lot.The lack of communication was another frustration- we were told our car would be ready in a week, then the next week, we were told end of the week. That was not the case. Over 2 weeks later, we finally were able to pick up our vehicle. However, the job was not fully completed and over a month later, we are still waiting for them to "figure out a date" to bring back our car to finish the job. I've had much better experiences and quality work from other body shops
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September 2023 by Danielle L.
If I ever need Auto Body done on my vehicle I will definitely use them over and over. They had my car done in one week and communicated with me almost daily on car updates. Someone keyed my car and they matched my paint perfectly. They even detailed it before I picked it up. Thank you for making my car beautiful again!!!!
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September 2023 by Zack Simas
Exhalent company to work with. Top Shelf service twice for me and my family. Highly recommended.Services: Painting
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September 2023 by Jessica C.
We went with this body shop based on reviews, only to be disappointed as our experience has been short of satisfactory. First are final invoice came back double what the quote was, while I understand that there may be more damage than meets the eye on initial assessment, that margin shouldn't vary that much- especially since this was minor- a car hit mine in a parking lot. The lack of communication was another frustration- we were told our car would be ready in a week, then the next week, we were told end of the week. That was not the case. Over 2 weeks later, we finally were able to pick up our vehicle. However, the job was not fully completed and over a month later, we are still waiting for them to "figure out a date" to bring back our car to finish the job. I've had much better experiences and quality work from other body shops
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July 2023 by John D.
if you're a minority! do not go here!!! unprofessional, gas lighting you for not calling back or not picking up the land line phone and straight to voicemail... wish you could know right away if they don't want to repair your car and not waste my time by not communicating!!!!!!
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July 2023 by Holly Hart
Brought my car to get repairs. They got our car in a week early and got the work done quickly. We are happy with how everything tuned out.
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June 2023 by Katie B.
Took our brand new truck to get some repairs done. All employees were very professional and friendly. They did a great job on the repairs! Truck looks brand new and you can't even tell that there was damage. Would definitely recommend.
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April 2023 by David Diamond
I live n Truckee, but I have had bad experiences with the State Farm partner shop in town. So I decided to try these folks. They are awesome! Body work was done in only a few weeks, and they handled everything through insurance. They were communicative and honest. Great option for Reno locals, but I encourage my fellow Truckee residents to make the drive. It's well worth it. (For the record, I'm not related to this shop. Naming is a coincidence.)Service: Body & Trim
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February 2023 by Laurie A.
We took our car to Diamond Auto Body for a repair to the hood. We met with their employee, Cory Whittaker. He was professional, polite, personable and thorough. He walked us through every detail of our repair. We had difficulty with our insurance on this matter and through Cory's efforts, we obtained and additional $500 from the insurance company. Of course that wasn't the end of it. The insurance company sent the reimbursement check to Diamond instead of to us, but Cory immediately notified us. There was more red tape to go thru with the insurance company (we are now going to find another insurance company) but Cory was on top of that as well and expedited our paperwork. A big THANK YOU to Cory and Diamond Auto Body. I highly recommend this place for a top quality job and great service.
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January 2023 by Katie Matzke
I got into a little bit more than a fender bender a few months back (entire driver's side dented panels, broken mirror). The shop I used last time I had an issue is no longer working with my insurance, so I needed to shop around. When we connected with Diamond Auto Body, they were still known as Sullivan's. They transitioned over to Diamond after we had gotten the car evaluated but before we dropped it off for service. It took longer to get the car in to be fixed than we would prefer, but it was faster than anyone else was able to get it in. They took just under 3 weeks to complete the repairs, which is what they had quoted us. The car looks as good as new. Additionally, they detailed the inside, which was completely unexpected and so very welcome. They were polite every time I called for updates, and I am grateful to have my car back. Highly recommend Diamond Auto Body - Sparks.Service: Body & Trim
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October 2022 by John Spano
New to the area, wasn’t sure who to take my truck to for my side passenger mirror that was destroyed. Not knowing that there was a sensor in the mirror that was associated with the Def system that put the check engine light on and service Def system light as well. I found on Google closest and top rated auto body shop and Sullivan’s Body and paint showed up and boy I’m glad I went there. The owner Jeff was absolutely amazing and very helpful! He was able to get sensor out of busted mirror casing and plug it back in till the new mirror came in so I could drive my truck. Mirror came in next day drove to the shop and he installed new one while I waited in less than an hour. The price of the new mirror was very fair and I will definitely refer him to anyone in need. Hopefully I won’t need him again but if I do I’ll be using Sullivan’s Body & Paint.
