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June 2024 by Syd Waters
When the internet is working it's decent service. But, like typical American companies profit is what matters and not quality of service, product provided. This is very evident with Spectrum. Internet is constantly having outages. And, why this grease ball of a company is constantly sending a text to let us know of yet another outage.
Spectrum should stop trying to upgrade and focus on making work what they have already built and then move forward.
Focus on quality of service and make it work as advertised and the profit with naturally come. Or, get workers with more than a 2 banana IQ and not the cheapest you can find in the name of profit.
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June 2024 by Taylor Poulin
Horrible customer service. Rude, provided no options or alternate solutions to a simple problem that was then fixed after self research.
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June 2024 by Meroitic Hiero
They are trying to charge for personnel equipment having to provide receipt for personal modem router. Since provided ones could not offer 30gb on 1000gb service
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May 2024 by Sherry Hybarger
They were helpful in some ways!
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May 2024 by Robert
Turning in cable box was quick and easy
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May 2024 by Savagesoul 808
Wifi is never consistent. Always drops randomly basically everyday
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April 2024 by Charlly Townsend
Carlos is a super professional employ. I work in service industry also and he blew my mind. I was there for more than two hours and never once did I see him lose his cool or seem hurried and harassed. I think everyone in that day left.feeling very please and satisfied. This man is going to go far. He was really amazing.
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April 2024 by Charlene Townsend
When I got to store 5/6 customers in front and more behind. Carlos was the only one working and he was amazing. While taking care of each quest he greeted everyone that came asked what he could doAnswered each yes I can or suggested an alternative better option. Never once lost his smile or acted as if he was hurrying to get to next quest. He spent the time with each quest until they were reallysatisfied
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April 2024 by Brian Friedland
They broke the law! They wouldn't replace my phone with one that worked properly???
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April 2024 by Scott Chamberlin
This location has terrible customer service. Can’t ever figure there “system” out. Been here 3 separate times with the same problems
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March 2024 by Fern Burke
Always helpful.
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February 2024 by Renee Bevere
Little bit of a wait, but the staff is super polite and friendly.
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February 2024 by michael hall
The people in the store were amazing.
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January 2024 by Tacos pillulles los famosos
Carlos was very kind to me
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January 2024 by Kenneth Bryant
They mislead me into believing my plan includes 50g of Hotspot when it is only 10
