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January 2024 by Nathan Barlow
They do a decent job, but the waits are always SO long. Bought the membership and every time I have them do an inside and out it’s over an hour.This last time it took 2 hours to get my car cleaned.
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October 2023 by Christy Robbins
I have really tried to give this place several chances but it never fails....I am always left going back home and trying to finish what they started. Almost every time, I still have little kids finger prints on the inside of the windows. Today I had little fingerprints on the windows AND I could see the dirt line from where the wiper blades clean vs where they don't reach. It doesn't matter what package I upgrade to....it's always the same. The staff is very friendly but after you sit for an hour you shouldn't have to go home to finish the job.
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September 2023 by Tony Zabala
Went to this car wash on McCarren and Nichols on Saturday September 9th. I arrived at 7:30 am, bought the Champion package for $40.00 + dollars. Went through the car wash was looking at the lights that indicate which package you bought turn on in the car wash, no lights turned on, so I don't know if I got what I paid for. Exited the wash, parked my truck at 7:45 they didn't get to my truck untill 8:22. Two other cars came out after I did and they attended to the other cars before mine. Sat a watched other cars getting detailed for over 45 minutes. Other cars were coming out of the car wash and the employees were attending to those cars, I guess it's all in who you know there to get your car taken care off. When they finally got to my truck it took them only 16 minutes to finish my truck. The sun completely dried my truck leaving water spot all over my truck. I couldn't even smell the air freshener. Had to go home and work on my truck for an hour and a forty-five minutes trying to get all the water marks off of the chrome and other parts of the truck. Had to re vacuum my truck and clean the windows. I could have hired my 5 year old next door neighbor kid. I know he would have done a way better job than theses people did at this car wash and cheaper as well. I would not recommend this car wash to anyone. Better to go to Reno where you can get a real.car wash. Then they wanted me to sign up for the monthly package, are they out of their minds. Very disappointed in this place. Please just keep driving by this place unless you don't mind leaving with your car or truck looking just like before you brought it in. Look for high school kids doing fund raising car wash for a better experience.
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September 2023 by Yvette R.
I always like to think of a full service car wash as being a "treat". I have come here as needed as long as I've lived in the Reno/Sparks area, and usually don't experience much of a problem. But after driving off and noticing all of the areas that were not wiped down which are visible, it's really disappointing. I'm thinking it's been through some new owners as the cute gift shop which was always fun to peruse is gone, and there is only tire/car accessories.I had wanted to stay in the area since I had minimal time, and remembered this used to be my go-to when I wanted to have my car cleaned thoroughly. I'm thankful I didn't buy the monthly membership that was being promoted. I even made sure to tip the attendant well as it appeared they were working hard. I guess I'll have to find a car wash further away to get good service. What a disappointing experience, given that I usually clean the car myself.
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August 2023 by Genine Rosa
Great job inside and out at this specific location! Friendly staff and take their time and do a great job! Rob really took good care of my truck!!
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August 2023 by Mike Fitzpatrick
Man detaling my car used the wrong cleaner on my floor mats making them extremely slick. He must of realized because he didn't even clean the passenger side mats at all. They tried cleaning them the next day but it didn't work. So much for quality.
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August 2023 by Carly L.
Worst service ever. Took over an hour with NO LINE. The did not vacuum the inside it was barley even wiped down. Crumbs in the cup holder. Never go here. Go to buggy bath honestly
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August 2023 by Ivan Minsal
Worst place to go. When I asked if they could wash my car again...I got the run around. I purchased the most expensive package, the $40 one. Left bugs on windows and grill, mud on fenders and water spots on painted body parts, fro sitting in the sun for 35 min waiting to be dried off. Asst mgr was in experienced, could not make a decision about my complaint about my car still being dirty. Just wanted it cleaned. A waste of cash and time. Never going back.
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July 2023 by Carrie Stoll
Every time we have come here in the past year it has taken over two hours to get my truck washed and detailed. I have tried different times of day and different days of the week, all to no avail.I'm currently waiting for my truck to be detailed, and I have watched the three people on shift skip my truck to go work on a smaller vehicle. Another person has been hand drying all of the vehicles that aren't full service instead of detailing the ones in line.
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July 2023 by Emmanuel Lopez
Paid 40 dollars to get my truck sprayed with water plenty of car wash spots in town to be scammed by this place
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July 2023 by jami Britton
The month subscription is worth it. Takes out having to pay every time you go to the car wash. If you go more than 3 times a month. It is worth the investment.
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July 2023 by Ben Jones
Absolutely amazing. I have a husky, malamut, and a new black interior. One half day trip and things were looking scary. I brought the truck in for a regular full-service int/ext wash n dry. The ladies somehow got 98% of the dog hair out, I couldn't believe it. Great employees, tip them well!! I really appreciated their hard work!
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July 2023 by Pam Ginsburg
This has always been my place to go, I have never been more disappointed in the serivice I received on 7/10/23. First of all I had to wait 1 hour to get my car, and when I got home and loaded my golf clubs I noticed the back hatch had not been touched. The inside of the windows were not touched and if they were, a dirty rag was used, the trash bin was on the back seat and had not been emptied. This $29 car wash was a complete bust, I was going to take the car back and complain, but decided the hassle of telling my story and , another hour +/- wait was time I didn't have to waste. I had planned to take my other car today, I'm sorry I won't be coming back.Services: Auto interior vacuuming
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July 2023 by Slammer 215
My mother in law has a membership here. She really likes coming here to clean her car. And if you can make my Mother in Law happy, you must be good!
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July 2023 by Rose S.
they dont deserve any stars!!! extremely poor customer service, so called asst manager doesnt care attitude, flipped off by a worker car wash itself poor workmanship, cant communicate with employees, had membership for five months, total waste of money, wait times for interior way too long especially since they do a crap job
