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“RXO was really on top of it! Kept us informed and was right on with the delivery time. The young men were so helpful and went over and above with their care for us “old folks”! Service like it used to be!! They made sure our double oven was in perfect shape before they left!!! Thank you!!”
“I get everything done here, why you ask? Because these owners are so friendly & great customer service, from club flyers printed to copies being made, they are the only place to go to get what you need done. The best & thank you.”
“Big shout out to 'Team 9' and 'Team 21' for being great business partners! We move some dedicated freight with them and never had any issues. They are easy to work with and communicate with 100% transparency and honesty! Above all, they are very reasonable and are always willing to work with you to meet your business needs. (Sarah, Cole, Dylan, Nick, Evan and Hayden.. team of rockstars!) Looking forward to our continued partnership - Crescent Expeditors Inc”
“Came here to deliver, appointment was at 11am, but Receiver was so generous to unload the freight at 8am. Leach location is in the back of front building. Nearby TA truck stop.”
“We've used them since moving to a rural part of Reno & wanted to make sure our packages & mail get received somewhere consistently. It's been 3 years and the service is impeccable. Both Tipa & Carol are lovely to us always and have never had an issue. I would highly recommend. Thanks ladies !!”
“Honestly, not sure if it’s new management or new employees, but this the only nice and helpful and efficient USPS around sparks/reno. They go above and beyond.”
“Great customer service and drivers ! I noticed my order was idle for a week and decided to contact saia , they informed me no contact info was attached to my order and they were unable to contact me to schedule drop off. They transfered me to the transit my package was at and scheduled delivery for that next day.
The following day I got a call from the driver 30 minutes ahead to let me know he was on his way so I there were no issues with delivery.
My package (200lbs) arrived a little beat up and he helped inspect it and gave me the option to send it back or keep it. He also helped me get it in the house.
Overall excellent customer service ! ?”
“This location is the definition of a community business. Everyone who works here is overly friendly, helpful, and great at their jobs. Will absolutely be giving all my business to Pack N Post moving forward. Thank you!!”
“I really am grateful for this place. I send a lot of packages to my family. This place is right around the corner. It's SUPER convenient. They offer UPS, FedEx, and USPS rates. You can come there with just the item your sending and she provides the boxes, envelopes, and tape (for a price). I feel like the post office is so busy and people are rushing you along and this place is a great alternative. They have never lost a package. Once I even used over night shipping and they sent it in two days instead of one and I was able to get my refund. They are fair they get the job done. All your mail needs met without the anxiety.”
“One of my favorite locations because there's usually no line and the staff is professional and courteous. This location is smaller than the other standalone locations, however, it still has everything you need in a FedEx Office Print & Ship Center, including workstations if you need a space to use your laptop, etc. I've used a workstation several times and it's met my needs - there is a bottle of hand sanitizer, cube of outlets if you need to plug in a laptop or other device, and a printer for your printing needs. Of course, if you need to fax something or have a print job, shipping and packing, etc., you have to go to the counter. Another thing I like about this location is that its supplies are usually stocked up, so I am able to grab what I need when I leave the store. My line of work requires that I use the padded paks with the pouch for the shipping label, and this is the only location that almost always (98% of the time) has those available (and I've been to the other area FedEx Office Print & Ship Centers on a regular basis, so I do know). I understand that this may not be important to most people, but it is for me in my line of work, so I appreciate it!”
“Quick and knowledgeable clean environment. But I took care of my shipping without any problems whatsoever and even offered to help me carry stuff in from the car.”
“Good carrier to work with. Good communications as far as where your item is located and updates. I can’t really read them for timed delivery. because the weather was bad across the middle of the country. I’d use them again.”
“The staff is extremely helpful and pleasant to talk to. Each time I have come in for a return they are always helpful if I run into an issue with the self service Amazon return area. They also handle each situation efficiently while never making me feel rushed which I truly appreciate since I usually have my two young children with me.”
“I just wanted to show my appreciation for the Help I received today! I needed a package that was supposed to be delivered today, but the company marked signature required and I had a missed delivery. I called this post office and the lady that answered was so helpful and the package was delivered about 2 hours later! I am so very grateful for their Efforts! Thank you and you are Appreciated!”
“For all drivers, when coming here to deliver, come between door 16 and 17 and they will tell you wish door they whish you to take. I showed up a ahead of schedule and the gentlemen was kind anough to take it”
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“The staff here is amazing almost like family I feel safe and secure knowing my mail is in their hands and now with the 24-hour access it's perfect for my lifestyle.”