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October 2023 by David Reiter (Slappy)
Had my HHG loaded by Ramos crew and very satisfied with packing and loading of my personal property. They went above what other loaders had done. Loaded and sealed crates in my presence. Would definitely recommend this loading crew.
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August 2023 by Heather Price
Have you ever worked for a company that is not only family owned, but treats you like family? This is the place for you! We take pride in family values, our Woman Owned and Veteran owned status, as well as our work ethics! Show up on time, work hard and work as the OneRelo Team! After five years in the Reno/Sparks area we thrive on taking care of the needs of all those around us who need help moving to anywhere in the world!
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August 2023 by Anthony Gonzales
If I could provide 10 stars I would... Jordan and team are amazing!! We had a transload that was needed and they helped me and my company out of a tight jam. I highly recommend them and their services.
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August 2023 by Marcleta Johnson
Favoritism, I got let go a week after complaining about HR to the owner.Shady, negative.Would never recommend working for this company.
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July 2023 by Jesse Bruno
This company has subcontractors who don't pay there employees. Then the owner Rick lies and says he's going to resove issues but never does .something should be done.
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June 2023 by Kathleen K.
If I could give zero stars I would. My household goods were packed then moved to the warehouse in Sparks where my 13 packed crates were burglarized with a sofa stolen, pristine condition king cherry bed managed, 11 boxes stolen. This was a government move and they were so legally protected I received zero compensation even though I filed a burglary report with the police department. Consumer beware of this company. They are unethical and unreliable. Just a note a junkie was among the crew of packers. During Covid they hired anyone that was breathing.
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May 2023 by Sheri Dunne
Great group of people and they will go out of their way to make your move smoother
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December 2022 by Ken He
For truck driver, dock opened at 9:00 am, don’t come early, coz car blocks dock until 9am.
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November 2022 by Emilio Macias
United is a old school nation wide agent. They know thier business and the crew does too
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April 2022 by Ken Ho
For truck driver, dock opened at 9:00 am, don’t come early, coz car blocks dock until 9am.
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February 2022 by Betsy Dorsett
Tl/dr: Run, don't walk, as far as you can from OneRelo! You are better off moving yourself, unless you want to be gouged for money, misled, and have to argue to even get them to move the things they are contracted to move.I never write reviews, but feel compelled to try to help others avoid this horrible company! My experience with OneRelo/RenoRelo was the absolute worst I've ever had with any company doing anything! Their communication is, at best, utterly incompetent. At worst its just deceitful.Contracted through United Van Lines, we worked with One Relo to move from Reno, NV to North Carolina. In hindsight, it would have been a million times less stressful to just move and drive our belongings across the country ourselves than to use them.The nightmare started after we got our initial quote. We didn't have a move date yet but they told us not to worry and assured us that the price would not change "unless we added furniture."Cut to two months later, after our house sold, and we get a new price from them for $2,500 more! Then, on moving day, they just left half our stuff in the house! They nearly jeopardized our closing and had to go back the next day to get everything. They tried to blame us for their incompetence saying we shouldn't have moved stuff to the garage. However, I'd explained that we would be doing that because we had to stage the house! I still can't believe they tried to say this was our fault.After this we didn't trust them to store our belongings as planned. So we rented a storage unit in NC and requested they deliver our belongings there. That is when they told us that there was an additional fee to move to another storage facility! I don't know how that makes sense. After much arguing they agreed to waive that fee and lowered the overall price by a couple hundred dollars. Not much, all things considered, but we'd take it.They told us it would take two weeks to drive. It actually took OVER SIX WEEKS. They said there would be a $100/day delay claim during this time, but then a few days later they tried to take that back and said we would not be credited for the long wait. I had to reach out directly to United Van Lines to learn the truth, that we were entitled to a credit for the delay. And then, finally, they charged our card for the original price, without the small discount they'd promised!So seriously do yourself a favor and DO NOT HIRE OneRelo!! They're the absolute worst!! If I could have given them zero stars I would have!
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October 2021 by Kelly L.
One of their crews (consisting of Gilberto, Zenaido, Pepe, Mario, and Alex) delivered all of my home furnishings yesterday from an interstate move. They were super efficient and worked quickly but carefully. I have a few antiques I was worried about but everything was handled with a lot of care. They were also super friendly. I was really happy with their service. I hope I don't have to move again for awhile, but if I did I'd give them a call.
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October 2021 by Mason Heater
Josh King, Brian Patton and Sam Cruz showed up with a mask, as safety is the number one concern right now, and were completely professional and kind. Every detail was put in place with the upmost care and done in a quick manner! Could not recommend better movers then these 3!! Will definitely be using them in the future.Service: Moving-related packing
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September 2021 by ROBERTO EDUARDO JASSO LIEJA
(Translated by Google) Removals, good service and attention(Original)Mudanzas, buen servicio y atención
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March 2021 by David Joyce
A bunch of tweakers moving boxes that find joy being in the way of any business they work around at times can't even park or leave for lunch.
