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May 2023 by Keegan Wood
Do not buy a puppy from here. Over priced puppies that are all conditioned to relieve themselves where they sleep. Its almost impossible to break them of this habit. the dog I bought is more comfortable doing his business where he sleeps than anywhere else. find a good breeder, it'll be cheaper and save you frustration
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February 2023 by Tessa W.
I stopped by yesterday thinking it was a place to bring your pet for socialization. Not realizing till now it's puppies for sale! Oh my god. I am horrifiedThe poor pups wanted out of the cages so bad! It's heart breaking and should be closed down after all their pups find homes.
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November 2022 by Zac A
I adopted a German Shepherd from here BECAUSE the manager and staff were abusing and mistreating the puppy after she became a sad once her sibling was adopted out. This pup was seriously underweight when I took her they gave me a discount cus they didn’t see her as worth it. The staff hate animals.
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September 2022 by Sierra Dream
Don't buy here there are too many puppies in 1 glass box the website is wrong and they want 3,600 for the most expensive dog and the cheapest one which has been there the longest is for a thousand dollars I went in there for a Shiba Inu they didn't have one. Tried to sell me a chi with a curly tail saying it was a Shiba Inu. They told me no one wanted the other dogs all people wanted were Boston terriers and french bulldogs which were all in a cage together 4 Boston and 1 tiny Frenchie who you couldn't even see.
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September 2022 by Kenneth Anderson
Went in to just look and ended up buying a puppy. The person we dealt with was very knowledgeable, that and the marked down price sealed the deal.
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August 2022 by kathy m
They sell sick puppy's with Giardia, that is very easy to transmit to humans, they refuse to admit there puppies are sick, I have been to the vet and they new exactly that my puppy was sick as they have seen this several times before.
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August 2022 by Samantha Trimm
I got my sweet Molli from PuppyLove and She is the most AMAZING dog I've ever had.(I paid $3800 for her though!!!! Which is RIDICULOUS. I just couldn't say no to that sweet face!!)SADLY though, someone stole my baby from me in November. My heart is super broken without her.
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August 2022 by syd callahan
This place was an overload of joy, these puppies were beyond adorable, I had a wonderful experience. The staff members were informative on finance options and breeds which should not go unnoticed! These girls do a wonderful job at providing information about each pup and I can see the care they put into them. It is not easy. Although the staff members were helpful, when I came in one of the staff members was unable to point out which pup was which. You would think working with puppies all day you would know what breed is which, but this girl did not. It was frustrating! I did receive help later on from another staff member.
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July 2022 by Reno_introvertt
Won’t allow photos to be taken (to avoid customer seeing the poor conditions) and staff will yell at you if you attempt to take any. Multiple dogs are crammed into tiny plexiglass cages with feces, the whole store smells like bleach or ammonia.My coworker purchased a Boston terrier from here that ended up having a ton of health issues. The prices are outrageous for the chance your dog could have a serious disability or untreated illness when they claim vets come to check the dogs. This place shouldn’t be allowed to operate.
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June 2022 by Jose Eguizabal
I checked this place out, and wasn't impressed with what I saw. Screamed out puppy mill. The worst part is that aside from reading all the reviews and such, the people complaining seem to be the types who want to impulse buy and animal, or really want a certain breed, on the cheap. People, for heaven's sake, adopt a dog from a shelter if you really, really want a dog. Be ready to work with their needs. Aside from the humane society and ASPCA, there are other small rescues in and around town. They will definitely grill you as they would understandingly want their dogs to go to a solid, responsible person/family, and will totally reject impulse buys. It that bothers you, you shouldn't really be looking for a dog in the first place. If you want a specific breed, fork up the cash, and get it from a legit, and reputable dealer. Quit being cheap! The dogs already come with shots, and are taken care of by people who take pride in their work. Though the idea of a puppy shop is noble, unless it is doing it right, I wouldn't bother purchasing a pet there. There are many solid animals up for adoption that need a good home, and someone that will put effort into understanding what their new pet will need, and the time it will take to make them comfortable, especially if they came from an abusive home or a home where they were neglected. Don't buy "cute" puppies when in reality, you won't even bother with them when they get older, not put any effort in their care, training, mental and physical health. Impulse buying is for fools!
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May 2022 by Lauran B.
the staff are rude to the poor puppies. they would have multiple bigger dogs crammed in one case. no water bowl, no food. the puppies are abused neglected.
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April 2022 by Jake H
Just your average puppy mill. If they have too much inventory the puppies stay crammed in tiny plexiglass boxes. Pretty sure the owners of this store got their Reno location shut down for animal abuse, but since Sparks doesn't care, here they are.
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April 2022 by Sam McElwain
Puppy Love is a puppy mill. Do not support this horrible business. The animals are neglected and treated very poorly. Their previous location in Reno was shut down due to animal abuse.
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April 2022 by Luciano
I went there today to purchase a puppy for my wife. I’m glad I didn’t. They have 3 to 4 dogs locked all day long inside a fish tank, I mean they have several “fish tanks” with multiple dogs inside all day long. Also they want to charge more than 4.000$ for a Australian shepherd. What a joke, I even saw a golden retriever with a huge bump on his head. Please don’t contribute with this place and get your puppies somewhere else.
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April 2022 by A Google User
I paid 3700 for my puppy and he immediately had coughing symptoms. I took him to the vet within 3 days and got him antibiotics. I had to pay the urgent care bill since Puppy Love requires they been seen within 3 days.. which NO VET office can actually provide. SO I had to pay to urgent care fee plus the medication... It's been 2 weeks and he is still coughing. I don't know what's going to happen with future medical bills, as no one at Puppy Love has answered my calls. This should have been caught immediately and treated before I got him. His pen mates probably all have the same problem. I have tried to call puppy love with no answer.
