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November 2023 by bigt5712
Leo has been straightforward and I trust the work. He has earned my return business more than once.
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October 2023 by Len Marino
Preferred Auto Care is our go-to shop for Toyota service and a perfect alternative to Toyota, Honda, and Subaru dealerships. Leo is professional, knowledgeable, and his techs are better trained and have more experience than the local dealership.
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October 2023 by Alexandra Blevins
Glad I found a reliable mechanic who answers all of my questions and takes care of my car. Everyone I work with brings their cars here now, and a few friends as well! 12/10Services: Steering & suspension replacement
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August 2023 by Charlie Lockwood
We've been taking our high mileage Honda and Subaru to PAC for a couple years now. Leo is a straight shooter, he's honest and professional. Our experience with his shop has been great. We will continue to take our vehicles here. Thank you Leo and the rest of the team for acting with integrity and taking care of our vehicles.
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July 2023 by Carlos M.
Title: Extremely Disappointed - Poor Service for My 2003 Chevy TrailblazerReview:I recently took my 2003 Chevy Trailblazer to Preferred Auto Care in Sparks, NV, and I must say I'm extremely disappointed with the service I received. Not only did they refuse to accept my vehicle, but their overall customer service was abysmal.Firstly, when I arrived at the shop, the staff seemed disinterested and unwilling to assist me. Despite having an appointment, they told me they wouldn't work on my car because it's an older model. I understand that some places have limitations, but their dismissive attitude was unwarranted.Moreover, their refusal to accept my vehicle without even looking at it felt unprofessional. As a customer, I expect a fair evaluation and the opportunity to discuss any issues. However, they didn't even bother to take the time to inspect my car or offer alternative solutions.I was truly hoping for a reliable and trustworthy auto care service, but my experience at Preferred Auto Care fell short of my expectations. I would strongly advise against taking your older vehicles to this establishment, as they clearly prioritize newer models and neglect their responsibility to provide quality service to all customers.In summary, my visit to Preferred Auto Care was nothing short of frustrating and disappointing. Their lack of professionalism, dismissive attitude, and refusal to accept my 2003 Chevy Trailblazer left me feeling disheartened. I will be seeking an alternative auto care service for my needs, and I cannot recommend this place to anyone in a similar situation.
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July 2023 by Kristie D.
My Honda needed a new starter. I tried to install it myself but did not succeed because I couldn't get to one of the bolts. So I called Preferred Auto Care and explained my problem.They were very understanding and prompt in addressing this. That same afternoon I dropped of the car and was told that it may be 2 or 3 days before repair.The next morning I received a call from Leo indicating that the starter installation was completed. And the cost was very reasonable.Preferred Auto Care is now my "go to" place for servicing my Honda!
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June 2023 by Will S.
These guys are great, called them with some questions about my Toyota Tacoma, stalling when disconnecting the battery. No matter how many forum or YouTube searches I did nobody had an answer that works. Call these guys and they had an answer right off the bat, and it worked first try. They knew what they were talking about unlike most shops in this area. High recommend for Toyota work
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June 2023 by Joshua Gould
Leo and team did a great job replacing the catalytic converter in my Toyota. Thanks!
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June 2023 by William C.
Having trouble with my sliding doors on the Honda minivan. Leo and his team diagnosed the problem right away and found a quick fix. One door just needed some lube and TLC so no parts or repair were needed. Appreciate a mechanic who knows what they are doing and treats my car like they would their own. Leo is a great guy and takes the time to answer all your questions.
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May 2023 by Taylor H.
Preferred Auto Care is the best. I will always trust them with any problem I have with my car. You will not regret bringing your car here!
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May 2023 by Kaitlyn Gibson
Came in with worries of a major issue with my Subaru the other day, and Leo went out of his way (on a time pinch) to help me out for a fraction of the price I was expecting. Never going to the dealer again. Good, honest, and knowledgeable people — tremendous service. Thanks.
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April 2023 by Andrew Fitzgerrell
I brought my 2017 Corolla iM commuter here based on the reviews I'd seen on multiple platforms saying the shop does good work for a reasonable price. Communication was good, and turnaround was very good as well. I'd taken my car in to replace the clutch and they ended up finding my transmission was an issue, as well, after completing clutch installation. They offered me a bit of a break, as there was some double labor involved, which was quite generous of them as I didn't dispute the cost of the job or request a deal. Nice folks in person, and I'll take my Toyota back to them in the future -- it will hopefully only be for minor maintenance!Thank you to Leo and team.Services: General repairs & maintenance
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March 2023 by Bennett Bauer
Leo and team always do great work and offer good value. I have 2 Lexus, 1 Honda, and 1 Toyota, and they all go to Preferred for care and repair. Wish I could talk them into working on my Ford!
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February 2023 by Christopher Hazen
They always take great care of my Acura! 155k and she drives like a champ!
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February 2023 by Edgar S.
Leo was Amazing ! I had someIssues while traveling, I did not had an appointment Leo was able accommodate me & get my suv fixed. Thank you ! Wish this shop was closer so I can take my cars here. Highly recommended.
