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August 2024 by Mardel Fuller
Professional, courteous and fair prices describe this auto repair shop. I had a blown out radiator and after calling around for estimates they responded immediately and provided excellent and timely repairs. Best auto mechanic shop I have ever encountered!
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July 2024 by Nathan Bakken
Super honest, great mechanics, and fair prices. I will go out of my way to be back for any of our car repair or maintenance needs.
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July 2024 by Jody Clark
This shop fixed the problem with our Honda Insight. The Honda dealer told us we needed a new motor. A big thank you to Leo and to Adam for finding this place.
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June 2024 by Michael C. (Be Prepared for Adventure)
I was trying to jump start my Lexus RX330. The battery was drained due to the lights on overnight. However, I made a big mistake plugging the opposite polarity and car wouldn't start any more. I looked up Yelp and Google, both show Preferred Auto has a great rating, so I called up and Leo agreed to take my car despite he's already got a busy week schedule. I stopped by and explained the situation. He quickly identifed the issue, ordered the parts and got it fixed the next day! The price is very reasonable. I feel Preferred Auto is a place I can trust, and don't have to worry about being upcharged.
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May 2024 by John Ordaz
Service is great. Leo is a fantastic guy!
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May 2024 by Joseph M
Honda, Toyota, Subaru, Acura, Lexus only! Highly recommend this place if you own any of these makes and need an honest mechanic. Leo, the owner, is the most reasonable person I've done repair work with in Reno (have taken 5 different Toyotas here). Preferred never has tried to sell unnecessary services and they have fixed multiple issues Dolan Toyota could not. This place does book up quickly, so make an appointment in advance!
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April 2024 by Devona Mcendree
Trustworthy, honest, smart and swift. My car decimated a brand new battery and started spitting yellow fluid everywhere, I had to go to work and was so so ill prepared. I had it towed to preferred auto around 1pm on a Friday expecting my upcoming work week to be ruined, instead Leo was handing my keys and sending me off to my perfectly fixed car. The experts recognized the problems right away and had parts on hand, I was home and worry free when I had expected to spend the rest of the night frantically scrambling for solutions. So glad to have found these guys! Now I actually have something to say when people ask me for a mechanic recommendation.
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April 2024 by Zac Haffner
This is the place! When you think, man I need someone to trust to work on my car, look nowhere else. Leo and his team are top notch and above board. Thanks for being awesome!
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April 2024 by Marie Warren
Leo is great. He's a no-nonsense guy when it comes to your vehicle, which he only takes certain makes. He's very fair and friendly.
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March 2024 by Jordan Connolly
Leo is great to work with and their service was fantastic!
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March 2024 by joshua the best
Great service!
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March 2024 by Joe Chung
We came to ski but the alternator had other ideas. This is an awesome repair shop and Leo is a straight shooter. Got us diagnosed, repaired and back on the road super fast.
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February 2024 by Richard Eisenhauer
Preferred Auto Care is Great! I have my Tundra and 4Runner serviced there and they have always done a great job. I highly recommend this shop. Thank you!
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December 2023 by Karen Rhodes
Complete waist of my time
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December 2023 by Perfecto M
Preferred Auto Care is great. I had the front axle, control arm, struts, lift, and a few other things done on my vehicle. They did a excellent job on my vehicle. Customer service was great and they kept me informed about my vehicle as it was getting work done. They had alot to do on my vehicle so it was at the shop for a little while. My friends recommend this shop and I am glad they did because it is a good shop. I definitely support these guys. I would highly recommend checking them out.