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August 2024 by Lisa Krueger
I had UPS and USPS packages to ship. The woman working was friendly and helpful. It was great to be able to drop them at the same place.
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July 2024 by Christine Kilgore
Today I made the terrible mistake of going to the Sparks, NV location to print a label and ship. I forwarded the email provided that had two attachments, one being the printing label I needed printed. The older lady (which I think being older was part of the issue) could not figure out how to bring up the label and print it. She finally got something to print but it was the wrong attachment and was several several pages. She finally pulled up the correct attachment to print the one sheet that had the label on it. Why wouldn't she look to see what exactly she was printing and how many pages it would be? The worst part? THEY MADE ME PAY CASH FOR HER MISTAKE! Lucky for them I'm a very nice person and paid instead of saying what I should have said. I didn't even send my package. I got in my car and went straight to an actual FedEx store, which I should have done from the start. I explained what happened to the gentlemen at the FedEx and he said never to go to this particular Annex store. I forwarded him my emails and guess what? He opened them within seconds AND printed the one sheet that needed printed, no problem. I'm horrified at the experience I had and wish I could go back and refuse to pay for their mistake. Absolutely unacceptable. I should have just walked out. The old lady who helped me needs some serious training and the manager needs to know when it's acceptable or not to charge a customer for a mistake that was her own employee's.
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March 2024 by Riley Tech
This company is running a vrtual mailbox scam for Reactive Resources, LLC
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March 2024 by Kori Mostrom
This is the address on all my spam emails
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January 2024 by Alyssa Peterson
We had an extremely disappointing experience at this postal shipping store last night, on 12/21. The woman at the front desk was very rude during our visit. Additionally, she informed us that there was no way our package, intended for USPS Priority Mail at a cost of $33, would reach its destination by Christmas. She insisted that the only viable option was to spend an extra $100 and ship it through FedEx.I found her information to be contradictory, as I had sent a package via USPS the day before, and their assurance was that it would arrive by the 23rd – a promise they fulfilled by delivering it a day early. It seems the woman deliberately provided inaccurate information to coax us into spending more money.
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December 2023 by A P.
We had an extremely disappointing experience at this postal shipping store last night, on 12/21. The woman at the front desk was very rude during our visit. Additionally, she informed us that there was no way our package, intended for USPS Priority Mail at a cost of $33, would reach its destination by Christmas. She insisted that the only viable option was to spend an extra $100 and ship it through FedEx.I found her information to be contradictory, as I had sent a package via USPS the day before, and their assurance was that it would arrive by the 23rd - a promise they fulfilled by delivering it a day early. It seems the woman deliberately provided inaccurate information to coax us into spending more money.
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November 2023 by Kurt
Watch out for an old woman who works badly! She's very rude to people. She photographed me. And she was very rude to other people too. I complained about she. You shouldn't do this job! You are a terrible person.
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November 2023 by V
The worst business I have ever seen. Old woman, who do you think you are? You can't talk to people like that. NEVER CHOSE THIS OFFICE! They take your money from you and insult you!
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November 2023 by Evren
The employees are very rude and disrespectful. The old woman is very rude. I reported her. You need to learn how to talk to customers!
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November 2023 by Freeman
A business that disrespects its customers. I complained about them. Never choose this business. Fake people. Terrible people!
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June 2023 by Ralph Wagner
The most rude useless not helpful person In my life not worth waisting time on aweful
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May 2023 by Kelly C.
We've used them since moving to a rural part of Reno & wanted to make sure our packages & mail get received somewhere consistently. It's been 3 years and the service is impeccable. Both Tipa & Carol are lovely to us always and have never had an issue. I would highly recommend. Thanks ladies !!
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March 2023 by Rob A.
I utilized their package receiving service to avoid packages sitting on the porch of my vacant rental property. The order came in multiple deliveries over a couple of weeks. Their charges for receiving and storing, so that I could make one trip to gather my items, were extremely reasonable. Carol and Tipa could not have been nicer and more accommodating. I'm always happy to support such nice, hardworking people and their businesses.
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February 2023 by Joanne M.
an update to my previous review. I contacted the corporate office. they called me back. said they had spoken to the owner who told him that I had declined the insurance. I was flabbergasted. I let him know that was a bold faced lie.my son in Wisconsin went to the UPS facility where we thought the package was last seen. they will look into it, but they said that this place WAYYYY over charged me, and the price for $1200. of insurance was all of $15. dollars. WOW. just wow..We shall see what the paperwork shows
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December 2022 by Jaynie Garcia
Profesional, kind owner and employees are the best.
