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January 2024 by Joi Meadows
I haven't been to a bad O'Reilly's yet! Whether a small store, or large, they have always had what I've needed and then some! They have always been nice to go check what wiper blades we needed and replace them for us. And so much more at your neighborhood store! ?
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January 2024 by Eire1916
Alex is amazing! My battery died and he replaced it for me. He didn't want me to not be able to start my car, and that made me feel so safe! Thank you Alex! You're a true gift to your employer!
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January 2024 by Vanessa B.
The best place!!! The lady who helped us was very friendly and knowledgeable. For now on, that will be our store.
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January 2024 by Mark Herman
Good place helpful people
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November 2023 by BigMcDee
Attempted to exchange a battery here for a ten dollar gift card, I was referred here by fellow bmw enthusiasts whom have used this service with my EXACT SAME battery. It is a 12v EV battery and it costs 500$. The lady at the counter had an extremely rude attitude and immediately told me they don’t accept that kind of battery while glaring at me. I wasn’t unfriendly so I’m not sure why. It’s a premium battery from an electric car, and others have used this service with my exact battery. But I cannot??? It’s just a battery and it’s just a service for recycling anyway…. Unbelievable, and the fact she was basically falling asleep on the job and looked incredibly miserable was just the Cherry on top. Autozone accepted my battery FYI and I will NEVER return to an or oreilly or recommend them ever again. Get some employees who know how to smile… for your sake.
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November 2023 by Leon Cobb
Is super knowlogible with fast courteous people.
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October 2023 by Andrew B
Used a $5 Birthday certificate. Well stocked store.
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September 2023 by William Boitnott
Excellent service and always knowledgeable about what part is needed and how to install.
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August 2023 by Desiree B
Tried to get a product for my moms car cause we’re both clueless and when the associate asked the higher up for help they replied “I’m looking for something else” so we didn’t buy anything. Felt sorry for the associate!!
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July 2023 by JR L.
I was totally out of line in the store the other day. Over a battery. And maybe thinking someone was looking for a confrontation. The workers did nothing wrong at all. I like to apologize. No excuse for my behavior. They have always been very helpful. And professional. I can't say enough good about the help there. The best. I'm embarrassed. And will use another store. People don't need that at work. I hate seeing others do that. Now I'm the JACK A%%. Over some problem with my attitude. And thinking. I should get what I want. My apologies to them all.
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July 2023 by Edwin Velasquez
I accidentally called this location looking for a specific part. When they told me they didn't have it, another location did, and they could have it there within an hour. I said, "Okay." I waited until the time I was told, and when I got there (1 hour later), I was told the driver hadn't been there yet and to give them another hour. I asked the guy at the counter where it was, so I could go get it, and he said, "It'll be here shortly. Give us some time." I said, "Sure, I'll go run an errand real quick since I'm on this side of town." An hour went by, and I returned (2 hours later). Needless to say, no part was there. I asked for my core back and went elsewhere. 3 hours wasted waiting for a part. The Prater & McCarran location will always be the best. Unfortunately, this location must be the red-headed stepchild.
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May 2023 by Mike White
Great place to buy your automotive parts ..... If they don't have the parts you are looking for they can get them in 1 to 2 days....they will call around for you to see who has the parts.
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May 2023 by H H
Flat out the worst customer service consistently. Can you hire people to work that at the very least have held a wrench before?
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April 2023 by Renee B.
Amazing serviceDon was extremely helpful and politeWe went in stressed out and his knowledge helped us with our problemWe left thrilled with the info and results Thank you so much!!
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February 2023 by smaugmik
2-5-23: Not our usual store, but still our go-to for auto parts wherever we may be. The girls were friendly and helpful, and found my gascap quickly.
