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“Awesome, awesome shop! Communication and turnaround was immensely better than I had expected. The staff are super sweet people, and Jared is very knowledgeable and happy to take time to explain everything. I just found my lifetime shop, and will definitely be looking to them whenever I need any work on my Subie. If you're shopping around via reviews, look no further, this is your place.”
“There was an electrical problem with my 2005 car that Scotty's worked diligently to track down and find a replacement the the problems. They also took time to track a replacement the the problem part. I have taken my vehicle to Scotty's for some time and will take it back again if there are any more problems.”
“I don't normally write reviews, but Andy's Automotive was so helpful when I was in a tough spot that I had to share my positive experience with them.
I was visiting Reno when I was in a bit of a car accident. I had to drive four hours back home the following day, so I was hoping my car could be looked at asap so I knew if it was safe to drive long distances. I was referred to Andy's Automotive and they were so nice on the phone and offered to look at it that day. When I brought my car in, they immediately started examining it and determined my tires were out of alignment. I didn't even have to leave the shop and pick it up later; they fixed the tires for me right then. I am very appreciative of Andy & his team - I was a bit shaken after the accident, and they really put me at ease and were so pleasant the entire time. If I'm back in the Reno/Sparks area and have car trouble again, I will definitely be going back to Andy's Automotive!
***UPDATE***: It's like the universe read my last sentence in my first post and decided to manifest it. I was back in Reno only a week later in a different car and unfortunately that car broke down. I didn't think twice about where to go - I immediately called a tow truck to take the car to Andy's Automotive in Sparks. They were once again so helpful and offered to take a look at it (even though this is now the second time I came calling without an appointment). They fixed it up and I was able to drive it the four hours back home without a problem. Thank you, Andy's Automotive!”
“I had an alignment done this week as my car is now over 100,000 miles. Justin and his team were amazing - I received a detailed report including pictures of every individual item they assessed. Sunshine Alignment took the time to evaluate my filters, brakes, tires and more while completing the alignment. The report was emailed to me and also printed with my receipt. The evaluation was also provided in person in a very professional and easy to understand manner directly from Justin upon checkout.
I had the opportunity to wait for my vehicle and the waiting room is excellent. Multiple leather seats are available as well as universal charging ports. I had to bring my children with me due to a school cancellation and they were able to stay occupied without any problems. Sunshine Alignment also provides complimentary snacks and beverages while waiting.
During my wait, I was able to observe the staff discuss multiple other customers evaluations and concerns. They handled every single situation with professionalism and respect. As a young female navigating the car industry, I felt clear honesty from the staff and not taken advantage of. They were upfront when cars were in great shape but also expressed genuine concern for the wellbeing of their customers when repairs were imminently needed.
Overall, I was very impressed with the service I received and will be back.”
“Completely thorough and efficient. Great service and very informative on the suspicious problem with emissions message. Not pushy in any way. Would go again as needed”
“First time here and first oil change in my recently purchased car. Pricey but I will just be sounding old mentioning what an oil change used to cost. Friendly staff, speedy but thorough service! Places I used to go to almost always require an appointment these days, but I have a bouncy schedule with spontaneous time off, was convenient service and they clean your windows!”
“This team is SO AMAZING! Lead by great management, everyone there is courteous, polite, and very professional! I arrived at 6:20pm after work, and felt so bad knowing this location was closing soon. EVERYONE said, "It's absolutely no problem! We're here until 7pm and happy to serve you." I was in and out so fast! What a great team. Keep up the great work, Los Altos branch!”
“I was told this location wasn’t a very common location for non fleet customers, and can usually get in and out fast. They were RIGHT! No wait! Super fast. I was on the road, probably in less time that if I had gone through a drive through for coffee. WELL DONE!”
“I'm very grateful that I was referred here by my friend! They are very friendly, very helpful, and most importantly honest and did exactly what I needed done for a good price. I'll continue using this business! Thank you!”
“Needed transmission oil and filter change. First two Jiffy Lubes sent me away and claimed they didn't do that type of service. Came to this Jiffy Lube and Anthony and Victor were happy to help me. They were knowledgeable, professional, and not afraid to work. Thank you Victor and Anthony. For now on I'll be going to your station only. You guys get transferred, I'll follow.”
“It was the hottest day in June. I needed a smog check and registration. The guys were very friendly and even though they were very busy they worked me in and got me on my way.”
“Great mechanics who serviced an 06 Chevy Tahoe bearings and hubs. Will return to them as they will be my go to mechanics for my other vehicles. Wheel alignment was impressive. Truck was taken off the rack and again put back on to ensure adjustments were done correctly . My truck is lowered so other places just align it and kick me out the door. Not the guys at Sparks. They did a great job.”
9:30AM - 4:30PM
1490 E Prater Way, Sparks
Oil Change
“Came to get an oil change, in and out within a half hour, drove a couple miles down the street to get lunch. When I came back out to my car it started right away but the minute I let off the gas it would die. I called and spoke with John and he immediately sent someone to my location. The mechanic, Frankie, was very professional, genuinely sympathetic, found the problem within a few minutes, a loose hose.
You guys know what customer service is all about! Thank you so much!”
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“Professional, courteous and fair prices describe this auto repair shop. I had a blown out radiator and after calling around for estimates they responded immediately and provided excellent and timely repairs. Best auto mechanic shop I have ever encountered!”