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February 2024 by sheri ramsell
One of the most professional companies I have ever worked with. They are so careful to keep my floors clean and covered. Very polite and comfortable to have in our home. I highly recommend this company for your restoration needs. Excellent service all around.
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February 2024 by ss willow
Garrett and team were so considerate and thorough in cleaning up our surprise hot water mess that included a fair amount of damage in the crawlspace and a couple rooms. I appreciated their responsiveness and guidance in how to get the mess fixed. Never a fun process, but they helped ease my mind that everything was going to be okay.
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January 2024 by Caleb Aquino
I just want to say that Jake at Nevada Water and Fire Restoration for his exceptional assistance during a recent toilet overflow issue. Jake's extensive knowledge and helpfulness truly stood out, resulting in an excellent job that made the entire process extremely easy and simple. I highly recommend their services.
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January 2024 by nl doratt
The work was done beautifully and timely. Very professional and honest. Great integrity of work, and wonderful customer service. I am greatful for the much needed good help.
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January 2024 by Josh Talayka
Very responsive.
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January 2024 by Wade Gallo
Chris, project manager, was very responsive and helpful.
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January 2024 by Lola Chin
Nevada water and fire restoration did an excellent job removing the debris, treating the framing to remove the smoke smell, and winterizing our home. They were very detailed in itemizing our belongings. Most of all they were professional, kind, empathetic, and supportive. They handled our belongings with such care. Every item was cleaned, packaged and wrapped individually. I hope no one ever experiences a fire or water damage, but if you do, i highly reccommend nevada water and fire.
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January 2024 by Shari Buonamici
Very quick response the night of the house flood. Very helpful getting everything abated/cleaned. Nice people. Helpful getting a contractor lined up. Was a little hard to get ahold of once the contract was signed however.
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December 2023 by Roy Belanger
Nevada Water and Fire Restoration is one of the "Best" companies around. Upon contacting them on a recent water damage caused to my home, they sent a person out in less than an hour. Upon his inspection to access what was needed, he contacted his office and got a "team" to the home to begin the restoration within a couple hours. That quickness, greatly reduced the damage that had been caused and my Insurance inspector was pleased that they had done to job and their work was excellent. They are a company and a group of workers that one can "trust" and have great confidence that they are going to do the best job that can be done. My Thanks to them!
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December 2023 by Joanna Hubbart
You guys are the best ever! Thank you so much!
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November 2023 by Manije Irani
Speedy professional service in an emergency situation after a valve leak in the kitchen. There was a slight issue but they acknowledged responsibility and took corrective action to make everything right. We are completely satisfied and would use NV Water & Fire if needed in the future. Our point of contact was Garrett - he was very responsive and helpful.
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November 2023 by Victoria Mcclure
I had water damage from a flood in my house and Chris was my first point of contact, he always answered my calls and got the ball rolling right away. The next person of contact was Patrick who headed up the pack up of all my furniture and personal belongings and return of everything at the end of the process.I would highly recommend this company to anyone who has water or fire damage.
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October 2023 by Danaya Dominguez
As a young homeowner finding a leak in my closet was one of the worst things to happen. I didn’t know where to start. I talked with a plumbing company that referred me to NV water and fire restoration and I couldn’t have been more lucky. Garrett came and explained everything that was wrong and what the next steps were. He answered all our questions and always reminded us that his phone is open if we had anymore at any point in time. He made this whole mess so much easier knowing I had someone on my side showing us what we needed to get done. Thank you NV water and fire restoration for all your help to getting our home back together.Services: Mold remediation
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October 2023 by Justin Lin
We are sharing our fantastic experience with Nevada Water & Fire Restoration. We had a master bathroom water damage that caused a sagging floor and water in the crawl space. But the Nevada Water & Fire Restoration team came to the rescue and did an incredible job restoring the damage caused by the water.The project manager, Chris, was incredible. He provided an accurate and fair estimate of the remediation work and coordinated the remediation smoothly. Brandon, Pete, Daniel, and DJ were a vital part of the remediation process and did an excellent job removing the floor's damaged part and eradicating the mold. Floyd came in daily to check on the fans and dehumidifiers daily and made adjustments as needed. Later, Jake, Freddy, and Alexander placed a new vapor barrier perfectly.The entire team was super friendly, professional, and knowledgeable. The team kept us updated throughout the process and patiently answered our questions. They also respected our property and minimized any disruption to our daily lives.We highly recommend Nevada Water & Fire Restoration to anyone needing water damage restoration services. They exceeded our expectations in every way and helped us get our home back ready for reconstruction quickly and efficiently. Thanks to Chris, Brandon, Floyd, Pete, Daniel, DJ, Jake, Freddy, and Alexander for their excellent work!Services: Mold mitigation
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October 2023 by Janice Parker
It was between Christmas and New Years when I saw that not only did I have yet another leak under my house but the pipe to the septic system was broken. Looked like it had been that way for at least 10 days. I say that because I could see the crystals for the septic treatment I had done 10 days prior. I called a plumber, knowing they wouldn’t do anything until the sewage was cleaned up, but hoping they would know who I could call. I was given the number for Nevada water and Fire Restoration. I can’t remember the name of the gentleman I spoke with but he was so calm when I was speaking with him about the problem. He told me he had a crew in Fallon, I believe, and that as soon as they finished up there he would send them to my house. I was SO surprised that they would be able to send someone the same day I called. I thought I would have to wait a week at least.When they showed up they they were all polite and professional. One of the “guys” Crawled under the house and took quite a few photos and measurements to send to his office for an estimate. I received an estimate via email shortly after that and E signed it. They went right to work. Removing LOTS of sewage, spraying sanitizer and placing fans. They returned every day for about 4 days until it was good and dry underneath. This company is wonderful ! I highly recommend them.Service: Sewage cleanup
