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January 2024 by Ian Lambright
Horrible customer service don't expect to be fast and they will leave you just standing there
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August 2023 by Andrew B
They have it
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June 2023 by Connor Price
I'll never get over being ripped off by NAPA. Their parts are so overpriced it makes me sick. NAPA = No Auto Parts Available. NAPA doesn't know how. NAPA know how to rip you off. NAPA know how to sell you overpriced car parts. Never Again Purchasing A*******.
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March 2023 by Thomas W.
I bought a brake booster there lasted less than a year. When I call to see if they would warranty it the guy was rude told me i had to have the receipt they keep no records of it. Told me he could sell me a new one . Like I would want to buy a another crappy part with cheap plastic that endangered me and my family. They don't stand by their parts.
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October 2022 by Mark Bjostad
Sparks local. Came to Napa after 3 failed tries at other stores for a 2&5/16 trailer ball with a 3 to 4 inch drop hitch on a 2in shaft. Then we found Charley at Napa. This guy. He found what we needed and even came out to the truck to hold a wrench while I assembled. It was 3p and 99 degrees. Both my gf and I work in the service industry, so we know. Outstanding service. Thanks again Charley!
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July 2022 by Yukie “Amy” Madyun
Not an actual location!!!! Just a warehouse!
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January 2022 by William Major
All warehouse employees went over and above to find part & get us back on road. We're from out of town and greatly appreciate them!! God bless you all!! Ephesians 3:20.
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December 2021 by Warren Langworthy
Most unfriendly and unhelpful parts stores in Reno
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March 2021 by Chase Baker
Very slow service
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March 2021 by John Johnson
Great know how.
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February 2021 by kris13iam
Website says closed on Saturdays, but guess what - they're open. Not that that did any good. Had ordered some oil online and was emailed to pick it up there. However, when I went there they had no clue even though I had the confirmation number.Okay, immediately after writing this review I get a phone call from the manager saying he managed to find my order so I had to get back in the car and drive back over to pick it up. His perseverance kicked the review up to 3 stars.
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February 2021 by BROKEN
These people put up with my questions until I had the product info I needed ! Far and above better than the rest, patient, curtious and knowledgeable.
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February 2021 by Jacob Felder
Great serv. The manager is hella cool. Easy to get along with. Recomended for any car/ truck parts
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February 2021 by Wilfredo Aquino
Helpful, knowledgeable and happy employees. They care about your needs, gives you proper advice.
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November 2020 by Ted Bingham
Great personal very knowledgeable, always get me what I need. Napa is #1 when it come to quality parts and quality people. The only place I will shop for my car and Truck’s needs
