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December 2023 by Northern Graser
Great deals. Jesus is very helpful
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December 2022 by Judy Venegas
Very friendly and quick. They have just earned me as a life long customer. Best quality furniture.
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April 2022 by Scott Riggs
My personal experience was 5 star sales lady and reasonable price. Perfect in store experience. Don't get delivery though if you have any kind of dirt or gravel road involved ?
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April 2022 by Ed Miller
Super chill staff, very helpful with loading, all good.
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December 2021 by Dianaa Lara
terrible service, they deliver everything damaged
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October 2021 by Gary Wilson
Great people and manager here.
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October 2021 by Richard Pilant
Very helpful staff.
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June 2021 by Wanda Johnsen
We picked up furniture that we had purchased. Warehouse worker was very helpful.
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April 2021 by Theodore jasper
Deals are good, but they are horribly backed up. Good product at a great price is only helpful of you can get it. Over 2 weeks after purchase on average.
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April 2021 by Christopher Crews
Poor customer service and little communication. Our delivery has been moved twice, now more than a month past. I was warned and didn't listen. Be cautious when buying from MOR.
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April 2021 by Shiann Gandara
They don’t deliver the dates they schedule, and customer service never answers. They always reschedule.
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February 2021 by J Perez
Great furniture and good Prices Alex a very good Salesman that won’t push to buy and and very knowledgeable
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February 2021 by Heather Stephan
The customer service at this store is the worst I’ve ever dealt with in my entire life. I ordered a couch on 11/9 and still haven’t received it here come February. I reached out just to cancel the order and never was responded to. Reached out the next day attempting to cancel the order was never responded to. Sent an email the following day along with a few more text messages and was never responded to. My husband text from four different numbers at his job and they immediately responded to all of them. I then went to their Facebook messenger and attempted to reach out there in a desperate attempt it just contacting literally anyone that could help me you can obviously see when someone has read something on Facebook but they also are choosing to not respond to me. All I’ve done is sent an along the order number and requesting cancellation and they still refuse to respond to me. Thankfully whoever decided to respond to my husband knew how to do their job properly and just sent along a voided invoice. Now we’re just waiting and hoping they actually do what they say they’re going to do. But after about 25 to 30 text countless emails and even reaching out through Facebook no one has yet to respond to me or even acknowledge the fact that I’ve asked for a cancellation. Had I not had my husband blow their phones up on four different phone numbers I would still just be sitting here in the dark. This is the most absurd ridiculous interaction I’ve had especially with a store at the size. Then they finally respond to a negative review asking what they can fix! YOUR CUSTOMER SERVICE!!!!!!! Duh
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September 2020 by David Jackson
I found the employees at the warehouse facility to be cordial, professional and engaging. They were prompt and efficient while making the experience pleasant and painless. I've been there twice now and was pleasantly surprised both tines.
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March 2020 by Nieko
Chris helped us with our furniture both times. He was AWSOME!!! Very helpful and cared. Even gave maintenance pointers about the furniture. THANKS CHRIS!!!!
