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November 2023 by J Andrews
This place is the best I have made many deals and have had the greatest experience, you guys are the best!!
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November 2023 by Steffen Krick
Had the pleasure of working with Sara and Teri. They were great! Very professional and helpful. I will be going back because of them!!!!
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November 2023 by Kevin S.
Teri, the store manager at Metro Pawn, consistently delivers exceptional customer service. With her expertise and professionalism, she ensures a seamless experience for customers like myself. Going to my local pawn shop has never been more satisfying, thanks to Teri and her team of professionals.Sara, the lead pawnbroker at Metro Pawn, consistently provides excellent customer service. She is always available to answer any questions I have and ensures that any concerns are addressed by consulting with Teri, the manager. Together, they work towards reaching a fair and satisfactory resolution.
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November 2023 by Ber Ang
Terry is awesome person. Exceeded my expectations and experience. My only pawn shop go ro. I'm stilled wow. Thanks
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November 2023 by Damien Wrigley
Sarah Louis was awesome helped me out extremely when I was in my time of need she’s so awesome thank you so much
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November 2023 by Joe Chavez
Thank you Teri Tensley! Made my experience worth while at your store.
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May 2023 by Marcus Sidley
Amazing staff, great with people and helping them out, Carolina is great and stylish! Get place! Go here over other pawn shops!
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April 2023 by Jeff Oexle
This location has amazing customer service! I had a flat tire completely out of air no Idea how it happened so fast but anyway I was lookong around to buy a used compressor so I could get air in my tire, but they allowed me to use a their air compressor they had, so I could get plenty of air in my tire to make it to my next location where I could fix the tire. Not too many businesses let alone pawn shops would offer to let you use something for free rather then making you pay for one. Thanks again you saved the day!!
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April 2023 by Steven Artenian
Everybody has been exceptional, particularly Carolina and Gabby. No matter what circumstances arose, they worked with me to find a solution.
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March 2023 by Alicia C
I at first had a 5 start review for an employee there but unfortunately you guys lied to me and sold me a Nintendo switch that was supposed to be brand new and instead its used and has an old account on it plus damage on the inside? This is not right and then when I tried to get the correct discount on it they told me all I could do was come and get a refund.. so you guys lie and give false advertisements on products and then won't do anything to remedy the situation!? I am very disappointed Carolina.. it may not be your fault because you didn't put the "brand new" sign on it.. but it IS someone's fault... thanks for the over charge!
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December 2022 by Amber
Gabby, the store manager, is the absolute best! Always gives my husband and I the best customer service and she is always ready to help. Anytime we want to go to the Pawn stores, this is our first stop!
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November 2022 by Nicole Robson
Sadly the assistant manager, Carolina/Caroleena has made for this 1 star review. Man, I have dealt with some rude employees but she is one of a kind. I don't know if it's because she was sick but she was flat out disrespectful and incompetent. I have never, in the years we've been dealing with Metro Pawn encountered such a rude person. She claims they don't send out reminder cards when the item you have pawned is due for renewal or an extension, though I have received one every single month. I misplaced it for this month and she wasn't willing to let me know when my due date was. Every other clerk I have encountered in this store has been nothing but helpful. She has left such a sour taste in my mouth that I will gladly take any future business to Super Pawn.
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September 2022 by Wendy Stacey Gonzalez
Gabby the women that helped me is amazing! Will be coming back for sure.
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September 2022 by Rod
I would like to share my experience with Metro Pawn Glendale location. Ive been using this location and Gabby, (store manager) and Matt (store associate) have always given me top notch professional service. They are highly qualified and make the experience well worth my time when needed. Thank you !
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August 2022 by Mireya Amezcua
I have got to say this is one of the best... no, no. This is the best pawnshop location to go to. There was this really pretty lady named Carolina who helped me out. I remember her name so vividly because she was so nice and very patient with me. She helped me with all my questions. I felt so welcome!! I will definitely keep coming and recommend everyone to definitely go here.