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September 2023 by Kayla Sanchez
Very friendly and helpful staff and gate hours are nice too 6am-8pm 7days a week love it!
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September 2023 by micael robbins sr
The people in charge of this storage’s business are so helpful and friendly. Very good service!
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August 2023 by Dean Beaver
Working with Shield Storage was great as I was able to successfully setup the booking and unit remotely and it worked smoothly. They even followed up with steps to get access later on. Great communication and easy to work with.
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August 2023 by Laurel Robbins
I recommend this storage company to anyone who needs it. The agent I spoke with was so pleasant and helpful. The price is reasonable, and there are many locations to choose from.
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August 2023 by Ethan Aguilar
Very friendly staff. Showed me what to do and helped me clean my unit. First time ever renting a storage unit too and honestly I would totally stay here longer.
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July 2023 by Thabo Abbate
Easy to book online and over the phone. Best prices in Reno and I was able to check in remotely without ever needed to meet anyone in person. Would recommend!
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July 2023 by Kyndra Roy
Wonderful and easy move in process. They were very friendly and helpful.
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June 2023 by Tiffany Manha
I made several errors when renting at this unit (I accidentally messed up my phone number when reserving online), so they were unable to reach me, but they helped me fix my mistakes and got me moved in within an hour! They were all so friendly and kind on the phone and willing to help me fix my mistakes quickly! I really appreciate the great service! ?
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June 2023 by Shane Guswiler
So far so good, the online interface is great and love the ability to do business after hours if needed. Very timely responses and great overall experience.
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May 2023 by Rodolfo Vasquez
I really like that the locker is in a safe area, and like that I can access my locker anytime of the week. Recommend it to anyone whom wants a safe place thats locked up tight and keeps everyone out after 9 pm.
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April 2023 by Miranda Randolph
The service was the best I've received when renting a storage unit. The female at the desk was cheerful knowledgeable and very helpful. She made me feel good about going there there was no hidden fees or surprises she was very helpful I will always rent from them I know my belongings are protected protected ?
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April 2023 by Angelina rios
Fast and easy ! She got me into a storage unit in less than 15 minutes!
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January 2023 by KLee Wilson (Butterfly)
This place is HARD to deal with! ... Their call center is unable to do anything productive whatsoever & getting someone who actually had authority on the phone! Good luck! Major breakdown in communication ??? ... Completely defeats the purpose to having an alternate with their ridiculous guidelines & limitations. Seems their policies are a bit over strict & may have a hidden agenda. I DO NOT recommend this storage unit! Besides being way way out of ANY WAY, unless you live in fernly or Sparks.
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August 2022 by Rikki Barron
Great Customer Service. We appreciate all your help setting up and giving a great experience to start. Dominic was a great help. Thank you. Rikki-Sparks, NV
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April 2022 by Kasey RT Graham
Excellent service with a thorough explanation of the ins and outs of the location. We felt well taken care of!
