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January 2024 by Tara G
They fixed the issue in a timely manner and have excellent customer service. I Have been with her for a long time. They are great.
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June 2023 by Elizabeth Koester
Not impressed. I’ve been with State Farm since I was 16 years old and I’m 36 now. This is the first time filing a claim on a catastrophic event that happened last week on our home insurance policy and between the claims department and our local State Farm agent no one has been helpful. I asked to speak to Lori Brazier today and frankly was expecting a call but Erin told me she’s two weeks out to speak with us and they can’t do anything to remotely help us at all. Erin was condescending and told me to have a great day after my kitchens been destroyed and they’re denying paying. This office does not have time for their clients and I highly recommend choosing a different office if you’re searching for an agent that cares about you as a person. These guys just want your money. Def disappointing and we will be finding a new agent. Save yourself the heartache and don’t bother with State Farm or this office.
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February 2023 by Jason Boettcher
Moved from Regressive (Progressive) a few years ago and have been very happy ever since. Lisa was our one stop shop for our insurance needs and really cared about what was needed and saving money. Mercedes is our new person and she is just as attentive and thorough. So glad we moved to State Farm and having someone local makes a big difference.
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October 2022 by Carol Criddle
I have been working with Laurie's office for years and they are the best. Best customer service, best pricing, etc. They are prompt and efficient. They answer my questions via email or call, no matter what I need.
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October 2022 by Susan Horstkamp
We recently moved from California to Sparks, Nevada. This State Farm office, and specifically Lisa Ardans, has been truly exceptional in helping us transfer our policies to their office. She is always available when needed and responds in a very timely manner. Very happy!
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September 2022 by Sherry Cardella-Kelley
Lisa Ardans our agent, and all of Laurie Brazier's staff have been the kindest insurance agent ever. We needed help, and she was so kind and honest in helping our needs and efficient in every way. State Farm made our transition from another insurance company to theirs so easy. I would recommend them for everything. They will have our business forever. Thank you Lisa and State Farm. 5 STARS ?????
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September 2022 by Vicki Young
Laurie's office is so organized in response to assisting you with insurance needs. Everyone there is so friendly and professional. So much so I bundle all my insurances with State Farm. I highly recommend them.
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September 2022 by Casey Boyd
We’ve been with Laurie Brazier’s office for 3 years. Everyone that works there have all been amazing to work with & feel well taken care of. Highly recommend.
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September 2022 by Thomas Stephens
Awesome staff!! I’ve been a customer for years & Laurie Brazier‘s State Farm office has always been friendly & doing their best to save me money all while getting me the coverage I need.
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August 2021 by Leslie Salaz
Laurie Brazier office and the personal are the best. They always take care of my needs and answer all my questions. Mercedes does an excellent job.
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June 2021 by Cindy Rumbaugh
We have our insurance bundled at Laurie's office. One phone call and they will assist to add a new item with proof of insurance as needed. This office is professional, efficient & reliable. I highly recommend you get your insurance policy’s through Laurie's office. Special mention for Lisa in the office. She always goes above and beyond to assist and accommodate our needs!Thank you!Dave & Cindy Rumbaugh
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June 2021 by D C
We are moving to Sparks from another state. All of our State Farm policies need to be transferred. It's a big job but Lisa has been efficient and pleasant while tackling this task. We are happy to have Lisa and other staff members at Brazier State Farm Agency taking care of our insurance needs.
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June 2021 by nicolle crouse
I have Laurie for car and life insurance and think everyone on her team is amazing. They are all very helpful and knowledgeable.They are also great with quickly responding to anything I need help with.would 100% recommend to anyone.
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June 2021 by Maliya Crouch
Everyone at this office is so helpful, they help me with anything that I need are very professional and very nice people I will always go through Lauries office for anything I need! Definitely would recommend to any and everyone!
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January 2021 by Cale Dunlap
I've been insured by Laurie Brazier's agency since November 2018, starting with homeowner's insurance. Then I added auto and life insurance to the mix. Then this year we added the camper trailer. Every single time Laurie and her team of agents were responsive and listened to what my family needed. If I needed changes or a new policy, they got them done ASAP. I'm happy to be insured by State Farm and by Laurie Brazier's agency.
