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February 2023 by Kelly Krupp
4.48 for two little tornados. Legit can get drunk here cheaper than getting a snack.
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December 2022 by Jeff Boswell
What an absolute joke this store is. Today I went in here for the second time, and I was lucky enough to get Tina again, as a "Customer Service Rep." This could not be further from the truth. I asked for a roll of nicotine products. Tina promptly rung me up and handed me my product. When I was about to leave, I looked up. Just over Tina's shoulder was a sign for a promotion on the same product I just purchased. I asked her about it, and she said that was an applicable promo only if I used my Jackson "Let's Go" card. I was frustrated. Tina never mentioned this. I said, well I would like that promotion to be applied to my purchase and she said that it was too late. She then proceeds to berate me with the worst attitude, telling me that I should have told her I wanted this promotion and that it was my fault. I told her that I wasn't the employee of Jacksons and that I would demand that she return the item and apply the promotion. She then tells me, because she doesn't want to deal with me she will go ahead and refund the purchase and reapply. Needless to say this was a very unpleasant interaction, full of attitude and blame towards myself, the customer. On my way out, I asked the cashier next to her (young girl) who Tina's manager was. She rolled her eyes at me and said she was the manager. She never interjected or tried to diffuse the situation, she should most definitely not be a manager. I am starting to think I am the only one who still believes in customer service. It's a forgone concept in most of my interactions nowadays. Now, what I didn't tell you. I bought my house in the area about 7 years ago. I have always gone to Dad's on Sparks Blvd to purchase my nicotine products. Recently, their prices have skyrocketed. I was drawn to Jacksons because of their promotions. I will gladly pay the inflated costs at Dad's from now on. On two separate interactions with Tina, I have had the same awful customer service. She should not be working with the public. If she's having a bad day fine, but two separate interactions? I will never return to Jacksons and I will tell my household never to frequent this place.
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August 2021 by Richard Ely
decent place for fuel and to-go snacks
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March 2021 by Johnathan Terry
One star is a generous review. Customer service is terrible at best, depending on the shift. Go to 7-11 across the way and save yourself some trouble.
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October 2020 by Andrew F
Horrible customer service here. Very rude and the short heavyset lady thinks she owns the store, very nasty. Do yourself a favor and go elsewhere.
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December 2019 by Kris Attabit
Great, Clean store. Friendly staff! Been coming here for years with never one issue.
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September 2019 by Jayme Cyr-Smotony
Literally been coming here for a decade, told me I wasn’t standing in line, let’s pay attention then, I definitely was, I will NEVER step foot in this store again! Thanks
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June 2019 by ryan nisberh
Bad attitude and long wait time.
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December 2015 by Sean McLaughlin
It seems like a normal convenience store to me, the people were nice and the store was clean.
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July 2015 by Richard Garcia
Never going here again, waited in line for 20 minutes and ended up leaving without purchasing anything. There was 20 or more people waiting in line with one checker. I've received terrible service here multiple times and will go out of my way to never go here again.
