-
March 2024 by Jessica S.
Horrible first experience. I got there and 3 younger men came out and did not say ONE word to me. Note that it was my first time there and i don't know how to do smog checks. i got off my car and locked it and was making my way inside when those 3 younger men walk to my car and try to open it... ? I was like "oh sorry i don't know what to do here" and one boy was like "no worries can i get your keys". i gave it to him and they proceeded to do everything but did not talk to me whatsoever. I was so confused and lost. they finished and i payed and that was it. No conversation or any reassurance. Such a horrible first experience omg horrible horrible customer experience.
-
January 2024 by Xue C.
I found Instant Smog last minute because I did not realize I had to get a smog check on my car this year prior to getting it renewed. I drove up to one of the parking spaces for the smog and a staff member immediately came out to do the smog. They can also do the registration as well! The smog fee was $35 for regular light duty smog and $45 for heavy duty smog. The registration fee is $10. The price is more than what I am used to, but I like how they open at 7:30am and is close to my house. It took a total of 10 minutes for the smog to be finished. I love the convenience of Instant Smog and I would totally recommend it if you needed a smog and registration done asap. However, there are places that can do the same thing for possibly cheaper. Not sure if others are as quick and efficient though.
-
January 2024 by Tina S.
Quick and easy, the service was friendly and was informed I had no issue with my vehicle. Forgot the young guys name but gave him tip, even though they don't work for tips, and said have a great day, that's how nice they were
-
November 2023 by Darline C.
The best fastest service! Love the guys here always nice and thoughtful very happy and my car thinks so too!
-
November 2023 by Charliee Sims
The guys are awesome and very quick
-
September 2023 by James Fox
Very quick and reasonably priced
-
September 2023 by Jillian Dalu-Ford
Very quick service, guy was super friendly and helpful.Service: Smog certification
-
September 2023 by Kabubb M.
Never experienced anything like this in my life. I should have just left but I was in a hurry. What a complete obnoxious ranting hates his life and his job fool. Such a complete idiot. He doesn't even know anything about a car. Tried to tell me things about my car that had to do with ignition and different things like that and then tried to tell me that the reason it's not the way it should be is because I'm from California. First of all I'm not from California I bought the car from somebody from California second of all really? Well my car was made in another country it wasn't made in California. You just sounded like an uneducated idiot but you're going to ruin the business for yourself or the owner whichever one you are. If you're the owner damn that's laughable
-
July 2023 by Nars Lou
Could’ve been 5 star but worst customer service experience ever. The middle age guy with hat is very rude in answering question and is short-tempered, too bad didn’t get his name. He radiate so much anger and negativity in that short conversation. Very impatient. Dude if you don’t like your job, find something else that makes you happy. Life is short. Don’t put your misery to other people just bec your life sucks. My first time here and not coming back bec of that guy. ??????
-
May 2023 by Diana Nakatani
Very quick and courteous service. Will definitely go back and recommend to friends and family.
-
May 2023 by Jake Johnson
If they don’t think your car will pass they will say they don’t want to waste their time. So after driving there I drove to another smog site and my car passed its smog. I won’t be back.Service: Emissions testing
-
February 2023 by margaret k.
Great service and great people that run the business. Go there every year for the smog check
-
February 2023 by Heath Silva
Fast and Friendly. Every company needs an employee like Kenner.
-
February 2023 by Biviano Vasquez
Annual visit for required smog. Very professional and busy........
-
February 2023 by Suga Z.
Been using this Instant smog for years for my personal and 11 fleet vehicles. Went to smog my 2019 Silverado 2500 diesel truck today and "Instant smog doesn't do diesel trucks" was the response, which I found really odd considering they did the smog on the same exact truck last year. After taking it to a diesel smog shop, I was notified that new vehicles don't require a smog until the 4th year after manufacture. That means that Instant Smog charged me to do a smog last year that I didn't actually need nor are they licensed to do. I will never trust this place again and am considering filing a complaint with the DMV.