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September 2023 by Jj Ricard
Credit union Co op member... fast service
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September 2023 by Windee C.
GBFCU is the best in the area. FANTASTIC, friendly staff is always helpful. Their 3 locations are convenient, and their business hours work well for most people's schedule. Plus, GBFCU offers financial classes and other helpful ways to learn and improve your financial situation!
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April 2023 by Amy O.
First time visiting this location.Nice and vibrant atm!If you need quick cash, I'd definitely stop here!Branch is smaller than the one near my area.Not too many customers inside, so expect quick transactions.
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June 2022 by Cynthia Mastalka
Great place! Everyone is very kind and helpful! Love these guys
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May 2022 by Nichole Goodin
This bank has the worst customer service EVER. The people that work here cannot help you in anyway they are just programmed robots that repeat the same thing over and over…….
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April 2022 by Sani Gambo
Ariella’s commitment to becoming the very best she can be is evidenced in her attitude, and accordingly, she possessed a mindset centered on doing the very best she can for her client first, and always. Her knowledge of Mining is solid and complete, and a real FOREX and BINARY professional’s knowledge about FOREX and BINARY is at the forefront of building quality client relationships; relationships that serve and protect the client, and relationships for life. I would feel completely comfortable in referring anyone I know, and any of my friends to Ariella. she made me earn $10,000 with a token of $1000 She’s a true leader, who instills trust, commitment, and care in all her professional relationships. I am honored to know Ariella. contact details: Whats App: +1 413-423-2035 Email:
[email protected]
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April 2022 by Erick Garcia
Worst customer service apply for auto loan 2 weeks ago send them everything they ask never call me back and when I call for update they give me all kind of excuses if your buying private party car for get it I been in car sales for 18 year never had this kind of customer service is like they don’t want to make money I been a member for a while with another car loan but will never used them for a car loan there many choices the manager should really look I. To this I wasted and they wasted more of our time back and forth with and still not anwser I will be happy to share the interaction on the phone with them president of the company should be made aware of this asap
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March 2022 by Nikki E.
Not looking good so far. I have my auto loan through them. And when I first got it a rep told me not to pay even 1 day early because it will go onto the previous months payment and could cause a non payment problem. Then I applied for a credit card an got approved but it's been hoops of paperwork which is fine but then... still no credit card. I call about it today just to get some sassy little call taker with a bad attitude and no customer service skills! Didn't catch her name because she hung up on me. Nice!
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October 2021 by Jeff P.
Nevada day is ONE day..why are you closed for TWO? Whats Next being closed a week for Christmas? I have been with Great Basin for a few years...I can't run my business when I can't deposit checks..this is not good for business.
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October 2021 by Anita C.
UPDATE: changed my rating from 1 STAR to 4 thanks to the nice and expedient response from the manager (see below). Thanks, Elisabeth. Way to change an unfortunate experience into a plus! ORIGINAL: Went in to break down two $50 bills. Teller said she can't do that if we don't have an account with them. Mind you, this is a bank? But we were fine. Went to a grocery store and did it ... apparently, Great Basin Federal Credit Union can't handle monetary transactions. Glad we bank at an institution that can.
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September 2021 by Richard Sais
Smooth as silk
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August 2021 by Shan Mager
Very helpful!! Is the best banking facility. Very friendly and personalizes their service
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April 2021 by My Dogs Best Fren
Disappointing service from all members of the branch, setting an appointment was difficult number 1. Number 2, all members of the branch were low key and lazy. I have had an account here before. I went in to set up an account today and was told my account had previous balances with two others banks that needed to be cleared. The balances they found were settled before I had opened my account with this bank 2 years ago. John was lazy, short tempered, didn't offer me water, a seat, didn't even say goodbye when I left. I think offering clients water is something banks should do. I get that from car dealership when I go in for service. Handing over thousands of dollars was no big deal to John and I'm very disappointed because I really like the look of the bank, the logo, the location, the marketing, I feel very comfortable here, but the employees make the company who they are and on two trips over the last two days none of them were excited to show up to work. I'm going to take my $$$$ and look for the services of interested difference makers in their community, not just people showing up for a check and the title of working at a bank. Number 3, $2,500 daily withdraw limit is a joke. All in all I get we've been in a pandemic, but Amanda was short with me years ago, also. Life is too short. Anything lost can be found again. Except for time wasted.
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March 2021 by Mrs. Boss Fig
Love your institution however you need to upgrade your online payment processing 3–5 days before payment post. We’re in 2021
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March 2021 by Tina Carroll
If I could give zero stars I would. There ATM stole my money and wouldn't give me my cash back and the people in the store refused to fix it. Very rude and unprofessional
