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January 2024 by Tammy Kolvet
I have been coming to this branch for years. All the staff are always welcoming, and helpful. They have been there to assist me at the drop of a hat and have never made me feel like it was an inconvenience. The only branch I go to anymore… Best Branch of First Independent Bank in Northern Nevada! Would recommend this branch over any other. Thanks Guys! Keep up the Good Work!
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December 2023 by Victoria
I have been coming to this branch for years. The employee's are always so warm and welcoming. They know the customers and their dogs by name. :) I would highly recommend First Independent Bank to anyone looking to open a new personal or business account.
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December 2023 by Waylon Hill
First Independent Bank Located on South Mccarren is top shelf when it comes to Customer Service. Staff is amazingly friendly and welcoming. Highly recommend for all your banking needs.
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December 2023 by Chelsea Carlton
Love this bank and their staff. Always helpful and knowledgeable. Definitely recommend!
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December 2023 by Trent may
Great bank!Everyone there is extremely helpful and kind.
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December 2023 by Patrick Dufresne
I've been going to this branch for a year and some change. It's always a fast and accurate process and everyone's friendly.
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April 2023 by Michael Meadows
I recently had to deal with one of those situations that nobody likes to go through. I suffered a loss of a loved one. My father passed away and I had to travel from Wisconsin to Nevada to deal with this process. My father did his banking with First Independent Bank. The ladies that I dealt with knew my father and they were very kind, understanding, caring, and they made me feel like family. I will have to eventually go back to close out one more thing, and I am looking forward to seeing them again. I will always remember them because of how I was treated. If I ever move to Nevada, I would definitely do my banking there.
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April 2023 by Mari MacLean
I love this bank!! The people are so friendly and helpful. If ever I need a question answered or help with something they are right there to help me out. Great crew!!! The location is also a plus.
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June 2019 by Juliette Alvarez
Seriously the best customer service, apart from the obvious that this is the best trusted bank, the ladies are always so sweet and helpful. They are there to work and provide great customer service unlike other banks I've been to where the girls are snobby and think they're better than you. It's a very welcoming environment and every girl is super sweet. Even though it's farther from me, I will always go to this location because of how amazing the customer service is
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March 2018 by Mark L.
I really do not know where to begin. Many years ago it was recommended to me to take my banking to First Independent bank at McCarran and Kresge in Sparks, Nevada, thankfully I did. They run there place like quality businesses of long ago, where customer service was #1! They they go above and beyond to know all their customers by first name, this is amazing to me! You are treated as a friend by every single person. I can't say enough good about this branch!
