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January 2024 by BUDDHA BLESS
Called 2 weeks ago about forklift propane refill and they never came. I'm completely out and now have to find a place to refill them. Incompetent Unreliable company. Will let my company know and we will stop using them. Would not recommend!
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December 2023 by Jim Elliott
I called; you delivered
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November 2023 by Eddie Elmore
The service technician who came out in the cold was extremely professional, polite and helpful. He made sure I understood everything and answered my questions and concerns.
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November 2023 by Lilliana Trinchero
Excellent customer service attitude, responsiveness, and quality control
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October 2023 by Ronald Squatrito
Now that we have a remote tank reader we can order propane before it gets very low and Eagle Propane always works with me
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October 2023 by Natasha Mieras
I have been using Eagle Energy for a few years now. My interactions with employees was limited since we did will-call but every time I called the customer service was great and the delivery quick and efficient. Unfortunately, life has been hectic, we hadn't checked our tank and we completely ran out of propane last night at 5:10pm. The after hours call center was easy to reach and the gentleman was polite, told me the on-call tech would call me within 20-30 minutes. Sean called me exactly an hour later and he was great. Really nice and great customer service. Ultimately decided we could wait until the morning for the fill-up because there was a significant wait time. Bradley came out the next morning and he too was incredible. He called me to let me know he'd be there soon and I was halfway to taking my kid to daycare; he told me not to turn around or rush, he would get started and wait for me. He got us re-lit and everything done super quickly and with a smile on his face. They also waived all of the fees associated with running your tank to empty since I signed up for auto-fill, so that saved us some money. Just overall a very positive experience with multiple employees; happy to give a 5 star review and continue to give them my business.
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September 2023 by Everette Pfennigjr
All the conveniences eagle energy offers. Being able to schedule it out for when I would be home and available. They are quick, customer service "Rocks!!" They actually follow up if you call with questions. (Unlike other company's) and the price per gal is fair. Thank you!
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September 2023 by Buck Space lord
Great company always have a delivery before you need it not like other companies that let you run out of gas in the middle of winter.
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August 2023 by Bill
You can't go wrong with Eagle. They have recently been bought and are no longer Eagle, but the company did not change the way Eagle did business. Smart Move.
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May 2023 by Brian Oleary
Sean came out at night in the freezing cold to fix a problem that another company caused with our tank. He went above and beyond by spending a lot of time in terrible conditions to make sure that my family and I had both a warm night, and a functioning generator in case the power went out.
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April 2023 by Sue Ann vonHennig
Another propane supplier let my tank go completely empty and despite many phone calls it took this company 6 days to fill the tank. I called Eagle and switched my service to them. I am so glad that I did. Service has been seamless and the office staff is very easy to deal with and makes sure that all is well.
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March 2023 by yadax3
Despite our best efforts, our propane tank has been difficult to access this winter due to unprecedented weather resulting in very deep snow. There has also been propane shortages. Eagle Energy has persevered and delivered our propane on time anyway. We really appreciate their extraordinary efforts!
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March 2023 by Judy “Truth Teller”
John was very nice, he went above and beyond what I expected while doing a safety check. He repaired a propane leak at no charge. The office ladies were very nice too and informative, especially Susie!
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March 2023 by Patricia From
I never worry about running out of propane. This company takes very good care of me. With it being so cold, I know my tank will always be taken care of. I’ve been with his company for many many years.
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March 2023 by Peter C.
I order a tank refill a week & a half ago and i was told it be the following monday for the refill. They called me on that monday and said they would come on tuesday instead. Tuesday comes & goes --no propane, no phone call, no nothing.I called & ask on wed. where my propane? Well-- the weather been bad-- Well the road have been clear. Should not have a problem!! No am sorry or thing. Said i would have to wait untill next monday! I never had a problem when it was Eagle energy. They might call it Eagle - Thomson ,but it is not eagle!! Will be dumping then in the spring !
