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November 2023 by Leslie Delage
Alana was helpful in booking our RV space. She had me physically look at the space to see if it meet our needs. She was efficient and friendly.
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November 2023 by Alecia Canniff
Had movers bring my belongings from Portland Oregon and the storage unit was clean and easy to access . My only issue is I keep forgetting to bring a light bulb. I can not access my storage at night??♀️
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October 2023 by Ziggy
Fantastic customer experience. Staff (specifically Alanna) was extremely helpful at answering all my dumb questions and got me all set up within half an hour.
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October 2023 by Robert P.
As others have said, Alanna is absolutely the best. She is friendly, she is professional, efficient, highly capable, and very, very effective responding to any problems or situations requiring attention. She maintains a clean and safe facility, as well as a welcoming front desk -- no small thing.The fact is Alanna is one in a million ... a very special human being who treats others as she would want to be treated herself. Seeing her in several situations over the years, I have always found her unflappable, always helpful, always caring. Should she choose to retire, I am certain you'll never get a replacement that could hold a candle to her. That said, however, the repeated price increases ever since the change in ownership several years ago are very tough to take ... and I would say, excessive. If it weren't for Alanna, we would have left years ago.
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October 2023 by Thom Yeoman
They were very helpful and efficient getting me into my new storage unit. My unit was clean! I recommend this place for sure!
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October 2023 by Sherry Hernandez
The staff is very professional and share positive attitudes. It's a little more then I wanted to pay for a storage however the The staff and clean facility helps. The only thing that could help is that they could have a trash or dumpster. I do understand that if there was a dumpster everyone may throw a lot away, it's just a thought. All storage companies should have one. Thank you for the space.
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October 2023 by John Katsilometes
Alanna was very helpful with setting up my new rental unit. She also helped me download the Self Storage access app. Thanks!
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August 2023 by Mike Cossette
Very helpful and polite staff. The move in process was very easy. They were busy on my move in date, but took the time to take care of what I needed.
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August 2023 by Karen Harris
The location of Desert Highland Mini Storage appears to be very safe. Additionally, their office was well maintained, neat and clean in appearance. The RV storage spots were adequate. The office manager was very helpful and made me feel that this storage was very secure and that they are careful in vetting clients who use their space.
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August 2023 by Jill S
I cannot stress enough how amazing Alanna is.I got my first storage unit here in 2016 when my mother passed away from cancer.I moved back in April and immediately got my storage back there although it is far from where I live. She remembered me! And that spoke volumes.I won’t go anywhere except for Desert Highlands because of Alanna.She is genuine, helpful, knowledgeable, personable, and an overall pleasure. She cares. She works hard & has a clean, safe property.As long as Alanna is there, I know my belongings will be in good hands.Thank you Alanna, for being you!
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August 2023 by Jillian S.
I cannot stress enough how amazing Alanna is. I got my first storage unit here in 2016 when my mother passed away from cancer. I moved back in April and immediately got my storage back there although it is far from where I live. She remembered me! And that spoke volumes. I won't go anywhere except for Desert Highlands because of Alanna. She is genuine, helpful, knowledgeable, personable, and an overall pleasure. She cares. She works hard & has a clean, safe property. As long as Alanna is there, I know my belongings will be in good hands. Thank you Alanna, for being you!
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August 2023 by David Rocovits
The staff at the location are super friendly and helpful! Great people to work with. The space itself is fantastic; high clearance, plenty of yard space, large storage units. We're pretty inclined right now to move our other storage locations here too! Thank you so much!
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August 2023 by Ruthie Collins
So far so good. The rental process was incredibly smooth & Kelli was very informative.
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July 2023 by Adam H.
Look elsewhere. Predatory capitalism here. Visit neighbor.com if you want to save huge money (I pay $58 for a 12x24 and they let me come and go on gated property 24hr a day - With access to trickle charge) you will also be helping a local out that needs it. They will raise your rates by around 24% in less than six months. They also tried to book in at a higher rate than advertised online. Buyer beware. The manager is not impressive with the contacts we've had with her. But glad they have a new gate system and maybe it won't be left open all night again when their power goes out.They pay their tenants $10 for a survey on yelp but they get this one complementary as I don't want to dig into their enormous profits they rip "their" community off with.Cheers!
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April 2023 by Andreas Anastassatos
First storage for my fiance and I, Alanna was helpful and patient with us. Glad we chose this place, hidden away and well maintained facility.
