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November 2023 by Ken Hurley
WOW, what terrible service. I went in looking for Iodine. I went to pharmacy at back, was told "I don't work here" by first person. Went to second window and girl who was interested in playing on her phone asked from across the room, said what do you need? then went back to phone. I said service. THEN the genius in the clothe mask comes up to me. I said I am looking for de-colorized Iodine. He said, "did you take a picture I saw flash! No pictures in here" " I have no idea I was turning phone off and later saw I had hit pic button of the counter. He then said what did you want? I said I want decolorized Iodine. He said You can't take pictures, I again said I don't know,. THEN he asked again what I was there for. I said Iodine. He said I don't think we have that.. I said CAN YOU CHECK???? He went over to computer, then said did not have any. I left and was talking to friend and they said did you check website? I went and looked and it said they had exactly what I was seeking. DO NO USE THIS STORE! Service does NOT exist there! It was the worst experience I have ever had at "full service" pharmacy. I pharmacist wearing a cheap clothe mask that clearly states does nothing to stop covid on box is just advertising they know nothing! DO NOT USE THIS PLACE unless you want to be abused!
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October 2023 by Kathy M.
Appointment was made for vaccine. I checked in according to instructions. The clerk was polite and said he would be calling our name.He now has totally forgotten us and he could see me observing him.What a wonderful customer service he's providing! That would be a huge NO!
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October 2023 by William Elliott
I like that it's spaced out relative to all the other CVS's I've been to across the country. High ceilings and wide aisles.Pharmacy wait was way longer than other CVS's, though. It was rush hour, but they still only had 1 cashier instead of 2, even though there were lots of employees working behind the counter in the pharmacy. So the pickup line was 6 or 7 people long.
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August 2023 by Amber ChinaCat
They always rush you, and when you as about a med they act like it's a problem. The cashiers are usually alright though.
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August 2023 by David K.
I have shopped here and I like the prices . I used to use the pharmacy late night when there were no customers in line, but they shortened the hours to it. It's got good over the counter things to buy.
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August 2023 by debra alnuaimi
I have been trying online for 2 days to get an appt at the minute clinic for my mother. It is impossible. Today I called and all I could get were the clinic hours. They want you to go online but then it doesn’t work. I am frustrated as heck that I can’t get a person to speak to when I’ve wasted so much time on this. Online Customer service is a 0.
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July 2023 by Care B.
Horrible.. just horrible horrible service. The pharmacists will quotes you the price for a prescription, then .. all of a sudden the price is twice what they quoted.. I'd never go back.
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July 2023 by Oriana H.
I know the clinic and pharmacy are two different things but whatever. I go in to get my meningitis vaccine that i was over due of and the lady who was gonna vaccinate me was awfully rude. She really had to let the whole store know that i do not have health insurance She was so rude and entitled! saying stuff like "YOU REALLY DONT HAVE HEALTH INSURANCE, NOTHING, AT ALL?" i was so embarrassed because she then yells out how much the vaccine was that i needed which i had no problem paying for because it was something that I needed but i felt kind of embarrassed and looked down on as if i was some one begging for money on the street. Not sure what the ladies name was i didn't get it but she was an older women with long blond ish hair
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July 2023 by Deanna Church
Went in for a sports Physical. Kept me waiting as she kept walking back and forth . Nobody else was there just to tell me she didn't have time for us even though nobody else was there!!! Waste of time. Thanks for nothing. Rude minute clinic!!!
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June 2023 by Eric Robinson
Not bad in terms of availability, but if you call they're always super passive-aggressive. Today I mentioned that I called in a prescription and the dude was like "ok you're not the only person to call today so...." I wasn't complaining or even asking for anything.Treating people like an unforgivable inconvenience must just be in their handbook or something.
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June 2023 by Doug S
if you like rude, impatient, dismissive staff, come on by!
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June 2023 by Jim D.
tried to get a prescription filled for trulicily for diabetics and have an open prescription for but they wouldn't fill it because it's too early. Meanwhile I go without medication. They wont help with contacting the doctor or tell you how to get the medication. Employee very disconcerting as to the problem, when asked to talk with someone else I was put on hold and nobody answered. I hung up after 20 minutes on hold.
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June 2023 by Google user
Not bad in terms of availability, but if you call they're always super passive-aggressive. Today I mentioned that I called in a prescription and the dude was like \\\"ok you're not the only person to call today so....\\\" I wasn't complaining or even asking for anything.\\nTreating people like an unforgivable inconvenience must just be in their handbook or something.
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April 2023 by Pamela S.
Okay so the first person was 100% indifferent to our inquiry about whether a product was in the stockroom because the shelf was empty, but Jerry is a superstar!!Thanks Jerry, for looking in the stockroom for us, you saved this store location from getting a scathing review. We've decided to give you $10 more an hour (if only we could, we definitely would!) Thank you so much!
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January 2023 by Raul A.
Where is employee's customer service skills these days??? As a pharmacy you'd expect them to help people get their medication in a timely & polite way. After 4 hrs to be told come back in 20 minutes and when I did return and they have just simply say oh we're out of one you'll have to go to another pharmacy and they're closed already. No apology for the Miscommunication nothing. I've been using this pharmacy for decades and I may notReturn after this awful visit.