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February 2024 by Briana S.
Great company. The gentleman who comes out to measure, the people in the showroom and the installers were all super nice and professional. Only knocked a star off for price. They claim to give you this tremendous deal with "40% + 15%" off, but thats all just marketing as they were actually about 15% more expensive than California Closets for the same closets, which surprised me because I contacted this place after everyone told me CC was extremely overpriced. Problem was, I liked this place's overall design better, so i went with them, but it was at the absolute top end of my budget. I also appreciated how they build everything at their local shop, as opposed to CC ordering everything to come in from out-of-state, which is why i still went with them despite the cost. But even $100 more and i would have just said forget it. Overall, very satisfied.
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February 2024 by Iris Li
I had great experience working with Closet by Design! Christina was knowledgeable on the design and layout of my walk-in-closet. Pricing was reasonable. The workers who came to install my closet were on time, professional, and speedy! Thank you, I love my new closet!
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November 2023 by Kevin Gustafson
Purchased a renovated home and needed a more efficient closet. The designer came up with an option to maximize the space we had. Love the look and the additional stoare space.
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November 2023 by Chelsea Maynard
After renovating our home almost top to bottom in the past year, I've worked with a wide range of local contractors... some good, some terrible. But my experience with Closets by Design was great! Fair and competitive pricing, organized office with great communication, pleasant and efficient installers who arrived on time and took extra effort to keep my home clean and prevent damage to other finishes.... I am very pleased with my new walk in closet!
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November 2023 by Daryl W.
quality and process was A+ no regrets- on-time great installer-improved home value for sure
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November 2023 by Brenda P.
Closet Installment by Cheyenne...on time, professional, friendly, thorough, efficient with time I cannot say enough about Cheyenne and Jose his partner. Plus, I love love love my new closet.
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October 2023 by Christina H.
Had a great experience. Everyone was nice and professional. I love my closet and they did a great job helping me design it. Highly recommend!
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October 2023 by Christy M.
Very happy with quality and service from start to finish. I received an appointment right away and actually spoke with the office staff rather than a call center! After the measurements were taken I scheduled another time to go to the showroom and choose the color and look at the quality of their product. Very impressed. They actually build the units in house with the exception of the door fronts, I believe. A date to install was set for 5 weeks out and installation went very smoothly. Truly a wonderful experience and I thank closets by design for their friendly staff and great workmanship. Their price was also very reasonable!
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September 2023 by Lisa Edwards
So happy with my custom craft room cabinets. Quality product that looks fantastic !! The room itself seems so much bigger because the cabinets hold so much more of my supplies. Install was professional, punctual, neat and friendly.Highly recommend Closets by Design.
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September 2023 by Miki Nelsen
From beginning to end they were professional, complete and clean. They did garage cabinets in our new home, we will be having them back for more!Services: Cabinet design
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May 2023 by Arlene W.
I rarely write a bad review. This will probably be the worst review I've ever done or ever will do. I ordered a custom garage cabinet for my 2 ft by 3 ft slabs of glass. (Click on the photo to see the end project.) I was very specific about what measurements I needed. The person who I worked with, who "designed" my cabinet, was Amanda Flores. Her work was beyond incompetent; it was disastrous. While I blame her for her work, I think the bigger fault is of the company, Closets By Design. Amanda was trying to do her best; she obviously wasn't trained to do the job. The process of getting the cabinet made began with Amanda coming to my home to measure the space. We discussed the proximity of the metal shelves that were to be above the cabinet. We also discussed the wooden rack and it's removal. About 10 days after this, I came to the cabinet shop to see what she designed. It did not reflect what we agreed on. The interior of the cabinet needed to be tall enough to comfortably accommodate the glass. She made the area too small for the glass to fit. She said that she made this change because the cabinet would have legs and we hadn't figured that in. Also that the metal shelves limited how tall the cabinet could be. We dealt with this change by reducing the size of the shelf above the main area. Because I accepted what Amanda told me, my cabinet is much shorter than I'd wanted. After our meeting at the shop, I realized that I should check the depth of the cabinet she designed. This required a call to the company because the interior measurements were not included in the diagrams Amanda sent me. (Amanda told me that they couldn't be indicated because the diagrams were two dimensional and putting in the interior measurements would involve three dimensions. Huh!!! No one educated her how to include interior measurements in a project!!!! ) In any case, the depth needed to be 28" to accommodate the glass. Amanda designed a cabinet with insufficient depth. I was clear about the purpose of this cabinet, to store slabs of glass I use for glass projects, yet Amanda and the company never grasped this. They installed an adjustable shelf; I asked for a fixed one. And they installed at the top of the main area the type of rod one uses for hanging clothing. Thankfully it's removable. The end of this saga ends with an expense created by the men who installed the cabinet. One of them bumped into a sensor bracket that controls the garage door opener. It cost $128 to have the garage door company to come out to fix it.
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November 2022 by Larry Lawson
They we on time every time and the installers were very professional. Would definitely use them again.Services: Closet design
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November 2022 by Doug W.
Cheyenne, was amazingly professional and a pleasure to work with. Closets by Design is a class act and first on our list for future work.
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October 2022 by Kaylah Clayton
This is the worst company I’ve ever dealt with. On the day of my installation was when I found out that my selected design was not what was placed in my closet I paid over $8000 to get my closet installed and on the date of installation is when I was told that the design that I selected is not what will be placed in my closet. Their sales rep Scott contacted me and said he apologized but I have to live with it and so did the manager. I will be seeking an attorney because I will not accept this and I will advise anyone going into business with this company to ensure that you seek other options. Extremely disappointed.Service: Closet design
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September 2022 by Ana H.
We hired Closets by Design to help design 2 spaces in our home; laundry and pantry, each with their own unique challenges. They flat out refused to design the laundry space (we ended up hiring another closet company for that and it is fantastic), but we moved forward with the pantry. We felt like the designer did not want to work with us from the beginning, treating us like we could not afford it. Her favorite word was NO, but after some persistence and lots of questions (how? why? can we?) she was able to make changes and we were happy with the final design. The installers botched multiple shelves (and my wall) and I had to call to have them come back twice to correct. It is "fixed" in that there are permanent screw holes, some with smeared white putty over them. The left black permanent marker marks all over the shelving when they were installing, I'm still trying to get those to come off. Not professional at all. The quality of the product is sub-par. There are edges that are already peeling up, I'm just going to super glue them myself since I'm sure that's all they would do anyway. Would never hire them again. Thankfully it ended up just being the one space!
