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January 2024 by Jessica Link
If I could give them, zero stars, I would. They are the worst towing company. Very rude employees and no regard for others. CPCN 7117 was towing a car. They pulled up in front of us and we had to slam on our brakes as he didn't use a turn signal and blocked the whole street. That was the only way to get to my home, so me and three other cars had to drive up on the curb and sidewalk to get around. We honked and he just waved, then put his car in park across the whole street. Because of having to go up on the curb, it scuffed up and ruined my hubcaps completely and they were very nice and expensive. I wouldn't recommend this company to anyone, unless you want a rude driver with lack of regard for anyone or anyone's property. I will be leaving this review everywhere as i am now out money, and everyone should know how much they suck. Go with literally any other towing company, and you'll be much happier. 0/5 stars
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November 2023 by Rick Penner
Ed is amazing
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October 2023 by Jory Mack
Never in my life did I think I’d post a good review for a towing company. These guys accidentally overcharged me, and they caught it and called me to refund it to me. Very happy with that. Shows honesty and integrity that you don’t see in most businesses, but towing companies can sometimes have a stigma on top of it. This company is an exception to the rule. Love itService: Car towing
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October 2023 by Wendy J.
Obviously when your dealing with a tow company your not having a good day. Wendy in the office made a bad experience good. She was very professional and nice. Answered all my questions and helped me with I needed to do. She gave me the best experience I've ever had dealing with a tow company
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May 2023 by Carson City Towing Dispatch
This towing company is so prompt and helpful! They towed my car within the hour, at a lower rate than the other tow companies, and even let me pay at the time of delivery.Services: Car towing
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May 2023 by Meg E.
If I could give a zero, I would. Each time I have contacted this company over the last couple months, I've unfortunately had to speak with Wendy. Wendy is wildly unprofessional, condescending, and utterly sarcastic. This behavior in a professional setting is disgusting. Carson City Towing is unorganized due to Wendy and ought to be embarrassed of their poor representation of the business. There is no reason a customer should be treated with such disdain over simple requests.
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April 2023 by Draper Heith
I've been a customer for years. They are exceptional in their services and have amazing drivers. Definitely my first choice.
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April 2023 by Person person
Absolutely the best tow company I have ever used! Will recommend them to everyoneService: Car towing
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March 2023 by thomas crabtree
My tire blew out and I was just short a Jack to be able to change. After my insurance and other tow companies fell thru Heith from Carson City Towing was there to help with in the hour to put on my spare without charging me the arm and leg I expected. Made up for the miss fortune.Service: Tire change
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March 2023 by Ashlee S
Horrible company. Doesn’t even deserve 1 star. We called though to get information and quotes and the manager was extremely rude and not at all helpful. Her title doesn’t mean anything when a customer is just trying to get more information on the vehicle that was towed away. Outrageously priced as well. Don’t go through this company whatever you do.Service: Car towing
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February 2023 by Carmen S.
One star is way too generous to represent my experience with this company. They are unprofessional and dishonest.
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January 2023 by Martin Tarkang
This is a very bad tow company. Have them tow your vehicle to you house or repair facility, don't let them tow your vehicle to their storage facility. They are going to give you every reason why your vehicle needs to be towed to their storage facility. It would cost you an arm and leg. My vehicle was towed and stored for two days, towing and storage came up to 678 dollars. Scammers, worse than the Russian scammers.Service: Local hauling
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January 2023 by Annemarie Spitz
Don't use this company, they are shady as all get out. My soon to be ex husband called one of his friends there and had my car towed to be childish for no reason. Called them and they knew nothing about it because everyone was backing eachother up after waiting and showing pictures he finally came back with ooo there is a order.. Also security at my job was told it was being repo'ed. lying and just going around town towing peoples car for no reason. My whole life is in that car as I'm living out of it because of domestic violence from the person they helped take it away from me.
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December 2022 by Korey Reese
Make sure you stay clear of this company, they will give you an estimate and next thing you know it’s 600 more than quoted.Service: Special vehicle towing
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December 2022 by Dima Meshko
As a costumer - DO NOT USE THIS COMPANY! They will secure your vehicle and raise up the agreed price!Service: Car towing
