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“I have been a client of this bank since 2008. I have both personal and business accounts with them. They are truly great to work with and I have nothing but positive things to say about the whole staff at all of their locations but the Sparks Industrial branch staff is just amazing. First they always greet you with a smile and they know your name ( I never have had that happen to me at the bigger banks that I was a a client of) They are always very helpful and will go above and beyond to help no matter what to resolve any issue and they are super quick to jump in and offer assistance.I would highly recommend them and have done so many times. If you want to feel like your business matters and you are just not a number you should check them out. 5 starts all the way”
“The first time I walked into this branch to open an account, I was warmly welcomed and treated as if I was a significantly important person the entire time I was there. The experience left me feeling warm and cared for and I was very surprised by this because I was in a financial institution.
The service has continued to be genuinely caring—it’s not pretentious, it’s pretty casual—it’s just real. Customers matter here, and I truly appreciate this different banking experience.”
“Find a different place for you vehicle loans. My vehicle was totaled, insurance notified them of this and was informed that a payment was forthcoming. The payment from insurance was sent 1-2 weeks after my payment was due, note I never missed or was late on a single payment while I banked here, yet they still submitted a late payment to credit bureaus and my score subsequently went down 80 points. First time in my life I've had a "late" car payment. When I called them to try and work through this, I was told there was nothing they could do for me. Spend your money elsewhere with a financial institution that cares about their clients, this place doesn't.EDIT: Thank you very much for taking care of this, it is greatly appreciated. I have changed my review to reflect the prompt customer service and issue being resolved”
“Everyone here is nice but Valerie is GREAT. She's kind, patient, and explains everything if there's ever an issue or a hold up. Easily our favorite teller.”
Closed
330 Los Altos Pkwy, Sparks
Banks
“I have been banking at this branch for several years. Everyone has been professional and helpful. They all remember me and my family when we visit. The only detraction is the online bit could use some updating as it's somewhat byzantine and inefficient. But the people are as decent as I've found and I've banked at a lot of places.”
Open 24 hours
1200 Disc Drive, Sparks
Banks
“It's a Very nice place it was very busy the day that I went in but I still had one of the ladies that works there help me reset my password so I can use the mobile app and reset my pin to use my account. There wasn't much workers but they're doing really good for the staff that they have very friendly staff. I'll be coming here regularly.”
“OHHHH MY GOODNESS, SO HAPPY WITH THEIR SERVICES. I FELT VERY WELCOME, PROMPT ASSISTANCE .. I WILL RECOMMEND TO FAMILY AND FRIENDS. GREAT EXPERIENCE WITH MY UNITED FEDERAL CREDIT UNION.”
“This branch is inside the Save Mart. It is just a small kiosk with one little area for three people to sit. Teller's are friendly, knowledgeable, and kind. My husband and I were surprised to see that CD's are running in the 4% range. It is a fast and efficient way to access the bank on Saturdays.”
“America First Credit Union wrote my auto loan via my favorite auto dealer Bill Pearce at a very competitive and reasonable rate when my soon to be ex-credit union would not. Bonus round.. these guys also set me up with a VISA, it has a modest credit limit but I am diligent about payments and timeliness so I expect that'll increase over time.Once upon a time I had a credit score in the high 800's that's until I became disabled, lost everything, bankrupt and more. Having worked hard, saved, invested, amassed significant assets then boom out of nowhere my life was turned upside down and crashing at the very bottom yet lucky to be alive it's difficult to climb back out of such circumstances, many people do not. I'm not like many people and I sincerely appreciate America First for taking a chance on me and supporting me in building my life back!For that I'm eternally grateful and I'm looking forward to building and growing our relationship!I made my first visit to the lovely Sparks branch and was met by Bailey whose welcoming charm and personality assisted me while I made my initial deposit and 1st. car payment, she's on top of her game!Thanx America First!”
Open 24 hours
2105 Oddie Blvd, Sparks
Banks
“Miriam N was a wonderful bank tellerand was truly fantastic. She was very skilled at her job and took care of me with a smile.Thank you Miriam for your Five Star Bank Teller Service. I have been A happy customer for many years. Julie A”
“I am so thankful to the lady who saved me from my destructive actions! I was not thinking clearly. You were very professional and observant. You are my hero! Thank you from the bottom of my heart.”
“Rachel and Artis were very friendly and helpful with my account services. Very professional and knowledgable. I would definitely recommend this bank and staff to anyone.”
“This branch has the nicest people I have ever encountered in customer service (along with a really handsome bank teller) They're super helpful and welcoming. Best branch ever!”
“This branch always provides quality service, takes care of my banking needs and exceeds my expectations for what I need from a bank. There are delicate issues with cash at times and they are always handled to my satisfaction. It does not matter to me who is handling my business needs that day. I always get consistent quality effort from the ladies at the bank.”
“The manager, Ms. Hadlock was especially kind and helpful. She was patient, courteous, and knowledgeable. She knows her business and she does it well. This is what you want when you do business with any bank, she gets my vote of confidence.”
“This is the best wellsfargo in town, they always give me as many coins and change as I need while other locations limit you. The lines are also not really long so the wait time is not bad.”
“I recently opened a checking account with Chase and couldn't be more impressed. Diego Maldonando, who assisted me through the process, provided exemplary service. Not only did he guide me through the account setup seamlessly, but he also took the time to thoroughly explain all the associated policies and fees.”
“Jonathon C, Ky G, Eduardo S and the team are the best hands down…very helpful with tons of fast knowledge and will bring smiles every time you walk through the doors. Thank you guys!!!”
“Today I had Five Star Customer Service Banking Experience with Kabriel Hoover. Thank you so much Kabriel for helping me with a very important Cashiers check as well as teaching me how to request a limit increase on my ATM withdrawals. You were smart and kind and this was so very important today...on a Saturday. My normal Bofa bank on pyramid was closed today. I'm so glad I came to the McCarran and Prater Bofa branch where you work. I hope you will be recognized for your outstanding Customer Service. I have been with BofA for over 26 years. It is your customer service that keeps me a valued customer. Thank you again Kabriel. See you again soon. A proud BofA customer. Julie A”
Open 24 hours
400 N McCarran Blvd, Sparks
Banks
“Nothing to complain about here. I have only been to this branch a handful of times and always to cash or deposit checks. The staff has been quick, friendly, and helpful. There has never been a long line and there is a little room to stop if you have not signed your checks or taken them out of the mail. (oops) Keep up the good work Sparks.”
“Today I had Five Star Customer Service Banking Experience with Kabriel Hoover. Thank you so much Kabriel for helping me with a very important Cashiers check as well as teaching me how to request a limit increase on my ATM withdrawals. You were smart and kind and this was so very important today...on a Saturday. My normal Bofa bank on pyramid was closed today.I'm so glad I came to the McCarran and Prater Bofa branch where you work. I hope you will be recognized for your outstanding Customer Service. I have been with BofA for over 26 years. It is your customer service that keeps me a valued customer. Thank you again Kabriel. See you again soon. A proud BofA customer. Julie A”
“Lance was absolutely phenomenal. Helped me out and walked me through every step and was very good at explaining things. Got exactly what I needed done and more! The tellers were also great! Very polite and efficient.”
“The clerk was very knowledgeable, pleasant and efficient.
It seemed as though I was in and out in a flash, after depositing two checks and getting cash back.
Also, I asked her if the money from the checks would be available for immediate use, and she said that it would be.
THANK ? YOU! to US BANK..”
“I called before I Came in to open a business account and personal account. The man I spoke with, I believe his name was DJ, was amazing! i met with Miranda and she was an absolute doll! Amazing customer service! SO helpful! Answered all my questions and concerns! And did a follow up call to check in and make sure everything was running smoothly! I would recommend this branch to anyone and everyone who’s interested in banking with Chase!”
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“A great bank and a great experience. All the staff members are super helpful and have a great care for the people coming in. They are very helpful with our companies banking needs, and have great customer service to wear. I enjoy chatting when I come in!”