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January 2025 by Mary Headman
All I want to say is OMAR RUBIO!!!!! What a Fantastic Representative of B of A. I had to file some paperwork with the IRS department before the end of the year. The clock was ticking and I was in a total panic. In a Twist of Fate Mr. Rubio called me to follow up on some future planning with my retirement. I said I was going to have to wait till after the new year because I was having issues with my IRA. He asked if maybe he could help me. I could cry because HELP HE DID!!! He immediately got me in for a face to face and we were able to get all my paperwork sent off and on time. Can you say Earth Angel?? Hero?? Thank You Again Omar. I will never forget your Professionalism and Kindness.
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August 2024 by Chris Cruz
I had a great experiance whit Azalea Gonzales & Chisato they went out their ways to help me in opening a new bank acount and being removed from another one cant thank them enought chisato even help me to book my appointment and she was so nice 5 stars
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April 2024 by Tacos pillulles los famosos
What a bad experience I had when I heard the arrogance of a Latino speaking to an elderly woman. I understand that there are rules, but there are people who shouldn't have jobs if they don't know how to care for people, especially the elderly. It's better not to say that they are Latino, I'm ashamed, it's understood that the area belongs to the
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April 2024 by Tacos pillulles los famosos Pena
What a bad experience I had when I heard the arrogance of a Latino speaking to an elderly woman. I understand that there are rules, but there are people who shouldn't have jobs if they don't know how to care for people, especially the elderly. It's better not to say that they are Latino, I'm ashamed, it's understood that the area belongs to the
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February 2022 by Max41 vex
Bank hours are too inconvenient
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September 2021 by Mia Caton
A bank that doesn't let you have cash out of your check your bringing in? It was even a bank of america check. Shady, makes no sense. She just didn't want to help.
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September 2021 by Alyssa Church
It's really inconvenient for a bank to close at 4:00pm. That's why I give it a 1 star. Most banks close at 5:00pm.
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June 2021 by Eleazar Abrego
Good luck trying to get your money back if a company charges you for something they weren't supposed to. Basically if you've ever had an affiliation with said company its on you. Had a company charge me $100 for something I canceled. Bank says resolve it with the company. Basically giving the company all the power. Enough said, I won't do business with that company or Bank of America after this point.
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April 2021 by Aaron S.
I have been banking with Bank of America for over 10 years and I have a business account there as well! I went in to get a simple notary from Maria Valdez. She denied my notary Stating that I needed to have two spaces filled out and I told her I didn't know the number or information and then I went out to my truck I called the people for the information I went back in to get my document notarized with the information she said that I needed that was missing and she still refuse my notary without explanation! I asked for an explanation as to why my notary was denied and she was with another customer and could not take the time to explain to her manager why she denied my notary. This is piss poor customer service they told me to go to UPS or another Bank of America or another notary. I may never use this bank again for anything because of this.
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February 2021 by Robert Anstedt
Trust and enjoy banking The people working very pleasent and helpful.Would not trade banks for this bank has to be the best.
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December 2020 by Michael C.
Terrible customer service. Only one teller working and a line of 10 people inside, and 6+ outside. Over an hour wait. Pathetic management by this branch manager.
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November 2020 by Christina Luna
Worst bank ever. Don't trust them. Don't go to them. I've been on hold and am talking to multiple representatives and none of them know what they're doing or what they're talking about
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May 2020 by dacia stewart
Never answer the phone
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March 2020 by Willian Martínez
(Translated by Google) Without a doubt, first world country
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February 2020 by Nicholas Gregson
Eddy and Ryan were honestly the two best BofA reps I've met in a long time I will be returning to this location for all financial needs never felt so appreciated for a being a customer for them and I've been banking with BofA for 4+ years and I was a little upset with the corporate side and was gonna close the account soon but after today and as long as those 2 are easy to get ahold of my money is with BofA.
