-
February 2024 by Amy Smith
Took our kitty here without calling ahead of time and they scheduled us for later in the day. Great service and caring also. Took care of our kitty. Thank you so much!!!!
-
January 2024 by Sheila Smitz
Very professional, fast service I was in and out in 10 mins! And i?had 2 dogs. The parking was greatIm a regular customer.
-
January 2024 by Tara Hewitt
The best vet in sparks, Sarah is so caring & actually knows what your pet needs. Best experience at advanced pet care in all of sparks.
-
January 2024 by Cate Salim
From the moment I walked in with my two stressed cats, I was impressed. They have a basket in the waiting area with blankets with calming spray to put over carriers. It did the trick. It was obvious that they care about my pets.In the room, the staff were very caring and gave each cat attention. The doctor was terrific and her love of cats was apparent. My boys were as happy as they could be.I will definitely be returning here. It was a great experience.
-
November 2023 by Teresa Morlok
This is the best pet service I have EVER received. Very caring staff and Doctor Behrens treats my pet with a soft hand and voice which brings comfort and ease to my pet. I feel the love!!
-
October 2023 by Jemma Jupiter
Horrible customer service not a place I'd recommend to take my pet
-
October 2023 by Jemma J.
horrible customer service be careful where you take your pet. There was a hiccup with my account my dog wasn't able to be seen
-
October 2023 by Blake B.
Iam livid with this place. My pet has been a patient here for 4 years and had 2 surgeries here which turned out good with the communication before hand. I had taken my dog in Wednesday for a check up and do all the bloodwork and tests for surgery today and I get a call from the vet which is the owner last night saying everything looks fine then drop my dog off this morning to another thousand dollars added to her bill because they want to check her heart before going to surgery without any notice before dropping my dog off. This place is so unprofessional now that they sold the business. The communication is lacking I will not recommend this place ever again. After today this will be our last visit.
-
September 2023 by Cheryl H.
I had been taking all my fur people to this vet and this morning I had a stray that is a little lover and he needed to be seen as an emergency and they proceeded to tell me that we don't do emergencies and you take him to the ER vet. This is a vet office that is open and should take care of their patients pets needs. I will not be going back here ever again or recommending this place to anyone.
-
September 2023 by Dorothy Brewster
Seniors cannot afford the exorbitant prices for pet dental care that this facility charges. I will be putting off badly needed work on my home and vehicle to pay almost $2,000 for my dog's dental procedure.
-
September 2023 by Pauline Moreno
They were great with our cats. They also gave us exact estimates on what our fur babies needed.
-
August 2023 by Aren Del Chiaro
This office is so friendly to my dog. They’ve always taken excellent care of him and I feel safe leaving him there. He is happy to go in and he loves Dr Behrens.
-
August 2023 by Igneous Dragon
The people here are so kind and trust worthy. Maybe a little extra however you get top quality care for your fur baby.
-
July 2023 by MC H.
My pet was having lots of trouble breathing one night so I called to make an appointment the next morning. I was told that I could not get in for over a month. I then called Pyramid vets. They said please bring him in right now. I took my pet there. Not only did they bring him back immediately they took an x ray where they found a mass and lots of fluid around his heart. They said he was suffering. They let me and my husband hold him close while he crossed over. The whole team hugged us as we cried. They even let me take my boy back home. We have a beautiful pet cemetery. It was just exactly how I would want a veterinarian team to be both Loving and Kind and of course available during a very bad time. Thank you Pyramid Vets.
-
July 2023 by Kelly V.
By far the worst vet ever! I was taking my vet there for yearly check ups and bi monthly anal glands expressions. They are very expensive. They have no bed side manor. The vet we saw had no compassion what so ever. Very dry personality. The front staff was just OK. Again not personable My pet got a tooth infection They gave me an estimate INSANELY PRICED. 1st they put my pet on antibiotics and pain pills. Then we started the process, blood work, ecg, etc. This place is highway robbery. The vet seemed to think my pet had an enlarged heart and needed to go to a vet for his heart One thing after another and another. I am so glad I didn't go thru with this procedure. I NEVER felt comfortable with them, EVER I felt my pet would have been in harms way and I even felt that going thru that pre dental process. I felt I was being lied to and being nickel and dimed. The day of the ECG they made the mistake of billing. They sent him with a receipt but claimed he wasn't charged, this is when my final Instinct went into high gear. I declined them sending the ECG to the heart Dr, something wasn't sitting right with me and I canceled everything moving forward. I have since been sent to collections for 200.00, I REFUSE to pay They can put it on my credit report I have found another vet that I love And all that advanced pet care told me/ claimed Was FALSE. Their findings are unfounded. Yes he needed dental work but their so called reports of his heart and other claims FALSE!! I knew to listen to my gut. I don't think my pet would have come out of there alive. Advanced pet care are after the money and money only, not having a relationship with the client and owner. They are scandalous. Our treatment there was unprofessional And I would never recommend them
