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March 2024 by Julie A.
A very big thank you to Tyberius AAA Tow truck Driver for putting my VW Atlas on his truck and taking me and the car to Volkswagon. It was a tricky tow because the phob didn't work and the breaks were locked. A Five Star shout out for outstanding Customer Service Tyberius. You are a fantastic AAA Tow Truck Driver. Great Job. Julie A
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February 2024 by Charles A
Convenient, fast and great service
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February 2024 by Ivette
Good experience with this branch, when we arrived the gentleman who was at the check in podium was courteous and connected us with an agent quickly. Nelly was great to work with and we got a significantly lower quote than at other places we had checked, they have DMV Services so we were able to get a driving permit there as well.
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February 2024 by Tamara Heyler
I went to AAA for DMV services mid-morning on January 23/2024, and I was greeted with a smile a pleasant voice, (she also went over and above for the lady Infront of me.) then she sent me to the DMV waiting space, I was called shortly and helped promptly, Great day. Thank You
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January 2024 by matthew Scott alexander
Great place to go to!! Especially for DMV services!
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January 2024 by Tomas Hinsley
Great attitude from the clerks and great hospitality.
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January 2024 by Dedleh Aunty-fa
This location usually never has an issue, but I've been going around with people on the phone just to get my registration sticker for my auto tags, I couldn't do it online or use the kiosk. I'm out of state for a couple months to help my elderly parents. My husband had major issues with the lady at the check in desk, he said she kept telling him to use the kiosk, he kept explaining that my situation wouldn't allow him to use the kiosk. Thankfully, Camille was able to help and clarify everything. I never expected to be treated this way by AAA, my husband and I are both members. It seems some employees at this location need training on unique situations like mine. I'd say avoid this location, but this incident seems to be a 1 off, I've never ever had any other negative interactions here.
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January 2024 by Frank Lozano
Trying to get a call back lately is just not happening. When I did get someone they forwarded me to someone else and I am still waiting for a call back from them
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January 2024 by charley dickinson
Sadly, AAA has become just one more Corporate Controlled entity. Agents can't do much except toe the company line.
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January 2024 by Terry F.
AAA offers nationwide roadside assistance but they refuse to honor that commitment if it isn't in a big town or on a day and time that is convenient. My wife called to change a flat tire at first she was told that someone would be there shortly. Two hours later when she called back she was told that because she was in Fernley, Nevada (thirty miles from Sparks) that nobody wanted to come change the tire! Hmmm maybe try back Monday if she couldn't get it changed! And the dispatcher hoped they could stay safe! Oh by the way her 92 year old aunt was in the car with her. It was thirty degrees outside! My wife called several times to get clarification as to why this happened, but so far has only gotten the run around! Needless to say be aware of AAA Roadside Assistance.
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December 2023 by Dean Chaney
Excellent service.
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November 2023 by Kellie Pettine
Called for roadside assistance. They arrived in 30 minutes and were very curious and professional.
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November 2023 by PATRICIA ROBERTS
I was in and out of there within 5 minutes and had my car registration ?
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November 2023 by Tom Yencarelli
Garbage...went there to get a 30-day and they told me that I had to have an appointment for a 30 day
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October 2023 by Dr. Matt Zytkoskee
Super friendly and helpful, including with my aging parents. There's a reason I've had AAA for 20 years. Thnx!
