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June 2024 by Lewis Domingo
Good prices and great service!
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May 2024 by joanne
Anytime you leave a business feeling better than you went its 5 star. Helpful, knowledgeable, and professional. You get what you need repairs or new.
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November 2023 by Tom Macis
Awesome customer service!
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November 2023 by Reiner moessner
Dismissive and arrogant.
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September 2023 by Tom C.
Clean and easy to speak with the owners. Hidden gem of a store with a longstanding history in Reno. Friendly service, attention to all details about your timepiece if you are getting it serviced, and honest prices for what they do. This husband and wife team know their stuff and also offer some amazing high-quality timepieces for purchase by great brands you will know and trust. Citizen, Casio, G-Shock, Seiko and a few others. Tell them what you're looking for and the style you need to suit you and they'll do the rest!
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September 2023 by Tim Maly
Changed two watch batteries in under 10 minutes and we were walk-ins without an appointment. Very friendly and professional.
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July 2023 by Patti W.
I visited this business with 2 very insignificant repairs. I was treated as if I was purchasing a 5 carat diamond. The staff was extremely kind, fixed my jewelry and was finished in about 15 minutes. The charge was so minor I truly felt guilty. Looking forward to an occasion when I need to make a purchase. I'll be there when the doors open.
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July 2023 by David Bayerl
Very professional and great customer service the lady that waited on me was really nice highly recommend this business
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July 2023 by Chris Butler
Great place, second time I have been there. Helpful, polite, great service. Would highly recommend.
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June 2023 by Mike D.
Wow!! Song, thank you for fixing my watch. You have definitely secured me as a customer going forward for any watch repair. I have a Seiko automatic that had a lot of moisture inside the crystal and on the face of the watch. Song warned me that taking the crown / stem out may require the watch being sent back to Seiko. She called me the next afternoon to let me know it was ready for pick up. I went in the next day and the watch was completely dried out. I asked how much and she said no charge...it just needed to be dried out. Now I am certain that she had to take the watch apart to get it dried out thoroughly. I was stunned that there was no charge. I would recommend this shop to anyone needing watch repair. I hope they will be in business a long time...I won't be going anywhere else. Thank you again Song!
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February 2023 by Jeffrey C.
I brought my new watch to Time Square Jewelers to add links to my watch band. I provided them with the new links to install. Shortly after they installed the links, I inspected the watch and noticed that all three of the links they had installed had scratches on them. I do not recommend them for any type of watch band adjustment, unless you potentially want new scratches on your watch.
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January 2023 by Erik Rowley
Fast service. Very friendly. And affordably priced. In and out in less than 10 minutes.
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December 2022 by Jeff Young
The ladies here are so helpful and always find a solution for any issue I've ever brought them. I really enjoy doing business with them and hope they're around for many years to come.
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November 2022 by Ema P.
My watch stopped working and they fixed it that same day! Took their time to dismantle and re assemble and took all the precautions necessary Very professional service Recommend 100000%
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October 2022 by Wilson Tsang
Called them to see if they do watch repairs and the nice person in the line told me they did. I walked in and was helped immediately by a lovely older woman. She was so kind, quick and efficient that within 5 minutes, I had my watch battery replaced and finished paying. For $12, and that speed, no doubt i would come back for that
