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October 2024 by Jesse Wilder
Ordered shoes, waited the full 8 days shipping, still nothing, contacted directly, order was cancelled 2 days ago due to "processing error" and never bothered to contact me to say as much.
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June 2024 by Tk
Lady was rude and was telling me they were closed when there were clearly people still shopping smh.
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June 2024 by Marcus Barrett
Customer service and manager here, (i will post a Pic of here and on yelp) is more than poor. They are condescending, liars, and sarcastically rude.
If you buy something online and it sold to you one way, and it arrives not as described it is pretty simple. You shouldn't have to file a chargeback to get your moneyback.
The guy who was wearing a name tag named Judith, said his name is Jerrod is also a disaster.
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July 2023 by Trevor W.
Great go-to place for clothing! Prices for clothing are great deals. I was looking for some work Dickie's and Kenny was very helpful in directing me to the best deals. Easy recommend from me.
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March 2023 by M S
Very good customer service and prices
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January 2023 by Danielle R
Kenny needs to learn some phone etiquette. I was checking on my online order after 6 hours with no update and so I called and he cut me off to tell me no it wasnt ready before me even providing my order number.
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November 2022 by CHILL KILL
My wife went to exchange some pants I bought online with a BOGO 50% off sale cuz I ordered skinny instead of slim by accident and instead of just doing an even exchange for the same exact pair they charged her the difference for the full price of the pants so I didn’t even get the sale price after. thanks guys doing a great job I can tell.
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August 2022 by David S.
Really great store. Always have a bunch of good stuff there. Very helpful staff too, Alexis (sp?) was super helpful in helping my daughter pick out a backpack for school. We always like going here. 5 stars easy.
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January 2022 by Nik Marsh
Store would not swap an item that was literally same size, same color, and same name because the online item number didn't match.
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December 2021 by Caelan Nash
I was in the fitting room yesterday and one of the employees opened my dressing room door all the way open while I was in the middle of changing. The store was super busy for Black Friday, so the entire line and back of the store saw me changing. It was super super embarrassing which caused me to have a serious panic attack. It was an honest mistake and I understand. I couldn’t breath and was shaking really bad but I still wanted to purchase my clothes. When I got up to the register and I asked if I can speak to someone that could help me. They offered me a 20% discount because they felt really bad, which was really nice of them and everyone at the register was really nice and helpful and made me feel a little better. The only thing was that because they did that I didn’t get the Black Friday sale which was buy one get one 50% off unfortunately. I called the store later on to speak to a manager and she was very very rude, unprofessional and degrading. She said she was going to get a manager above her and put me on hold. I was on hold for 15 mins and then she never got anyone and answered the phone again. She was super rude again and nothing was changed from there.
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October 2021 by Michelle
employees are always terrible and rude
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August 2021 by Ian Seely
Product quality could be better and customer service could be better but the variety here is great.
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July 2021 by Michelle R.
the staff is always rude and unprofessional, including the manager. an employee questioned me about some pants that i bought and talked to her supervisor, even though i had the receipt
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May 2021 by Hayden Stern
customer service is trash, no good products
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April 2021 by xEthenn “BlackPanther087”
kinda pricey but they have a great variety.
