SuperPawn in Reno is highly praised for its friendly and helpful staff, making shopping and pawning a positive experience. Customers appreciate the great customer service, with many mentioning staff members like Kat and Maribel as dedicated, kind, and trustworthy. The staff’s respect and kindness create a welcoming environment, especially for repeat customers who have been doing business there for many years. The store offers a wide selection of items with fair value for pawned goods, making it a reliable choice for both buying and pawning. Customers feel confident in the honesty and professionalism of the staff, which fosters loyalty and trust. Though some reviews mention minor inconveniences, such as store policies on opening new items or concerns about safety, these are overshadowed by the overall positive experiences. Customers value the consistent good service, the fair deals, and the welcoming atmosphere. The staff’s dedication and professionalism are often highlighted, making SuperPawn a preferred location for pawn and retail needs in Reno. Overall, it is a trusted business known for its great deals, respectful treatment, and friendly environment, with many loyal customers recommending it for their pawn and shopping needs.
Amazing customer service I bought my tv here and the staff were super helpful and kind. I had a great time shopping here and will be back...
May 2024
You can pick up consoles on the cheaper end and the layways get you 15% off if its a item new to the sales floor
November 2023
This is my favorite pawn shop in Reno!!! The service has always been great, fast, and most importantly fun!!! Kat has always been my #1 go to person here but I have been assisted by all staff members. I'd give them more stars if I could! Top customer service representatives and they'll prove it to you once you shop or pawn... read full comment
