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October 2024 by Walter Guasch
I moved in in August got discounted first month. Then in October I received a letter that rate would increase by $115 per month. Was told that we are month to month and they could change rate at any time.
I have heard from others, afterwards that they regularly raise rates every 4 months. They either get the new rate or you move your stuff.
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October 2024 by Tim Moya
Over priced and late fees are 100 dlrs this place is a rip off
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August 2024 by Patricia Hanson
DO NOT USE THIS STORAGE FACILITY!! 5x10 unit is 4’9”x8’6. When making my move in online I clicked on a box which offered a unit inspection. When I arrived the staff would not allow me to change the unit assigned without paying a 39.00 unit change even though I had not moved into the unit. I explained the air duct directly above the unit door could cause a difficult situation with my furniture. He would not accommodate my concern. He never offered to accompany me and I had to return to the office and ask him to remove the company lock. Very unprofessional staff member.
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August 2024 by Grace Meredith
My rent has been increased from $95 to $165 after only three months. I talked to two people and they said there was nothing they could do. Beware of the price gouging!
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August 2024 by Nick Munoz
Facilities are great but buyer beware once you have moved in expect huge and frequent increases in rent. On a non-promotional rate mine just jumped from $91 to $158!
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August 2024 by Antonio Sandoval
I want to let you know about some recent changes in our storage unit. Over the past year, the monthly fee has gone up from $78 to $94. The trash bins have been removed, and the bathrooms are not being maintained regularly, which is causing inconvenience same hairs in the same spot on the sink for over 4 weeks. We've also had trouble with the doors not working properly, making it hard to access our unit and the doors not opening 30 min before stating closing time. These issues are worrying, and we hope they can be fixed for better service.
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July 2024 by Teri Gooch
Very good service and friendly easy set up and move in and out
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July 2024 by Michelle Burleson
After searching all over, I am so glad to have found StorQuest. Zack is beyond friendly, professional and goes the extra mile to make everything seamless. The place is well kept, clean, secure, and safe. Not to mention very fairly priced. Very impressed and highly recommend.
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June 2024 by Andrew Ricker
Great location and friendly service!
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March 2024 by Jennifer Smith
This is our second time renting a unit in a timespan of more than a decade. The customer service was excellent both times, we never had any issues, and the indoor facility is top notch.
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February 2024 by Michael Robedeau
I was looking for storage for my various guitar/electronics projects + a move. Used them for a year. Great experience.As advertised, good price, drama free experience, staff is on point (rare thing these days).I only left because I got a garage at my new place with more space for free.
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December 2023 by paul asaro
Great place no Riff Raff,great peoplei
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November 2023 by Steve B.
I've rented at 8 StorQuest locations over the years. 2 years here $405/mo, rate increases frequently. This is a poorly managed location. Snarky attitudes at the front desk - lots of turnover. They gave my business late access until 10 pm, but randomly lock you in. Our contract says 10pm, they locked me in 3 times just before 9pm. No answer from their "emergency #" - they send you to voicemail and it may take an hour or more to get out. My first negative review on Yelp - but they richly deserve it. Be warned!
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November 2023 by Mark Ludviksen
Clean, safe and convenient!
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November 2023 by James Wiedenhoeft
Excellent service. Very helpful.